In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Account and Contact Management
Analytics and Reporting
Sales Management
Customer Service Management
Quote Contract and Proposal
Marketing Management
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Small Business
Score 8.4
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Objectives and Key Results
Score 8.4
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monday.com Reviews
Nathalie G.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2023
Really Easy to use! Very friendly
Likeliness to Recommend
What differentiates monday.com from other similar products?
The easy way to use it. You don't have to be a developer in order to use it and you can add rows, automate, report, and all in just 1 click.
What is your favorite aspect of this product?
My favorite aspect is that we have a lot of views for the same board: Graphic, Kanban, Gantt.
What do you dislike most about this product?
Customer Support in my opinion is not the best
What recommendations would you give to someone considering this product?
its a great tool but you have to learn how to use it by yourself
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Ryan S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Tool has lots of capabilities
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has a lot of cool features that help create a better process. It can be overwhelming at times if you don't know how to use them though and kinda tough learning them.
What is your favorite aspect of this product?
It's easy to follow and create flows for project
What do you dislike most about this product?
The training and implementation of it.
What recommendations would you give to someone considering this product?
It has a lot of tools that will benefit your team if you learn to use them effectively but can get messy if you don't.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Yvonne R.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2023
Flexible Project Management Made Easy with monday
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com allows for extensive customization of boards, views, automations and more through their visual interface without code. This level of flexibility is unmatched
What is your favorite aspect of this product?
Being able to completely customize boards, views, automations and other elements of how work is organized and tracked in monday.com, without relying on code or developers, is incredibly powerful. It means teams can truly model any business process or workflow in a visual way that makes the most intuitive sense for their specific needs
What do you dislike most about this product?
Connecting reporting to key metrics like budgets, deadlines, resources is challenging without custom objects or fields
What recommendations would you give to someone considering this product?
Ensure compatibility. Check for integrations with any essential existing tools like CRM, help desk, etc
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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