What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Mercy B.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

"Incredible Product"

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com promotes collaboration and communication within teams, helping to streamline project workflows.

What is your favorite aspect of this product?

monday.com is highly customizable, allowing teams to adapt the platform to their specific project management and collaboration needs.

What do you dislike most about this product?

For extremely complex projects or those with intricate dependencies, some users might find the platform lacking certain advanced project management features.

What recommendations would you give to someone considering this product?

Before choosing this platform, take advantage of any trial periods or demos offered by Monday.com to assess whether the platform meets your team's specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing for streamlining and collaboration

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com is very user friendly, utilizing colorful boards and cards that make project tracking and management more intuitive and emphasizes collaboration through features like comments, file sharing, and @mentions, promoting real-time communication within the context of tasks and projects.

What is your favorite aspect of this product?

The high level of customization available in Monday.com is a great plus. You can adapt the platform to your workflows, creating boards and views that match your unique project management needs.

What do you dislike most about this product?

Monday.com to be relatively expensive, especially as the number of users increases. The pricing model may not be suitable for smaller teams or organizations with budget constraints.

What recommendations would you give to someone considering this product?

Take Advantage of Trials and Demos: Utilize free trials or demos offered by Monday.com to explore the platform hands-on and test the features relevant to your workflow and evaluate how well they meet your requirements.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

suman r.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, awesome user interface

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

easy to use, easy optimization

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

There are many software applications that do not integrate with Monday, which makes it impossible to communicate between the two.

What recommendations would you give to someone considering this product?

have more and more software with you to integrate

Pros

  • Saves Time
  • Generous Negotitation
  • Transparent
  • Reliable

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