What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

84

Sales Management

82

Quote Contract and Proposal

81

Customer Service Management

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

74

monday.com Reviews

Colette K.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It's ease of use and implementation process.

What is your favorite aspect of this product?

The integrations from other applications saves time

What do you dislike most about this product?

Not had an issues to report

What recommendations would you give to someone considering this product?

It's one of the best for sure.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Client's Interest First
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Perfect for project management

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Mercy B.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

"Incredible Product"

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com promotes collaboration and communication within teams, helping to streamline project workflows.

What is your favorite aspect of this product?

monday.com is highly customizable, allowing teams to adapt the platform to their specific project management and collaboration needs.

What do you dislike most about this product?

For extremely complex projects or those with intricate dependencies, some users might find the platform lacking certain advanced project management features.

What recommendations would you give to someone considering this product?

Before choosing this platform, take advantage of any trial periods or demos offered by Monday.com to assess whether the platform meets your team's specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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