In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 89%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Respectful
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Sales Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Product Management
Score 8.9
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Project Management - Enterprise
Score 8.8
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Lead Management
Score 8.7
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Customer Relationship Management - Small Business
Score 8.6
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Objectives and Key Results
Score 8.6
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Real Estate Property Management
Score 8.1
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monday.com Reviews
keila s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
"Monday.com we love"
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com allows you to assign several members to the same work item, similar to Zepel, and contrary to Asana.
What is your favorite aspect of this product?
Capable of tracking projects and progress. It enables far more efficient and fruitful work with projects. Monday.com is upsided because you can easily route and complete tasks to users.
What do you dislike most about this product?
I would like automation to be easier to use and not automatically charged because it impedes our ability to be 100% productive. However, without using their automation, we still find ways of automating.
What recommendations would you give to someone considering this product?
You are after a visually appealing, intuitive and fun to use project management software with decent task-management features, monday.com is suitable for you.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Ayan Q.
- Role: Operations
- Industry: Banking
- Involvement: Vendor Management and Renewal
Submitted Aug 2021
Pros, Cons and Features of Mondey.com
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com is a comprehensive Resource Management software that provides a wide range of capabilities including Customer Relationship Management and Project Management. The interface is flexibly designed, allowing you to easily organize your projects and customize your workflows. The key features of Monday.com's CRM include managing leads and sales pipelines, customer tracking, contract management, and acquiring new customers. The software's project management orientation allows teams to easily collaborate on leads.
What is your favorite aspect of this product?
Monday.com's best-known feature is that it turns to-do lists into a game, encouraging all team members to complete their tasks on time. Projects are broken down into smaller tasks that can be broken down into smaller subtasks. Each mission is color-coded, so each member's status and progress is pretty clear. Green means completed, red means stuck, etc. What keeps the team going is the urge to turn every block green.
What do you dislike most about this product?
The scrolling functionality in the Mac version can sometimes be problematic. Hyperlinks are not always moved when spreadsheets are imported into software. The software often lags when navigating the UI.
What recommendations would you give to someone considering this product?
The CRM solution was originally introduced to enable sales teams to collaborate more easily on customer relationships and increase results. The tool also supports a number of integrations and automations.
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Generous Negotitation
Cons
- Less Productive
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Daniel T.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Customer data management tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com is very powerful platform in managing customer relationship in an organization.
What is your favorite aspect of this product?
It has the capability to secure customers data and store it for future reference. The user dashboard is easy to learn how it works and it has enabled our customers to interact with our services effectively.
What do you dislike most about this product?
I have nothing to dislike from the performance of this great product.
What recommendations would you give to someone considering this product?
I totally recommend this platform in any organization for effective data management and customer relations.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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