What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
7% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

83

Account and Contact Management

83

Sales Management

82

Customer Service Management

81

Marketing Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

77

Vendor Capability Ratings

Average 81

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

83

Business Value Created

81

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

77

Vendor Support

74

monday.com Reviews

Shreyans P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Monday.com is a robust product management solution

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Monday.com is truly differentiated as a product, project and portfolio management solution in that it offers the ability to streamline . The pricing is also very accessible for enterprise and mid-market companies as it offers the ability to scale in a reliable way, without excessive price ramps.

What is your favorite aspect of this product?

Monday.com keeps our product and project management teams on track. The tool is great for cross-functional team collaboration, allowing our teams to manage complex projects and workstreams in an efficient way.

What do you dislike most about this product?

Monday.com lacks more complex capabilities and functions of a robust CRM. If it continues to add sophisticated CRM functions including related tables and calculations, it will become a great alternative to having separate CRM and product management tools in place.

What recommendations would you give to someone considering this product?

Make sure to integrate workloads and workflows from cross-functional teams into Monday.com and perform a comparison of features and functionality during a formal RFP to evaluate the product and project management solution for your organization. It is essential to evaluate integrations in place, along with the ability to customize.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Jason M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Track of clients and projects

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com has allowed me to streamline team meetings and track the completion of projects in real-time. It has an excellent interface and the amount of work to organize and create table flows in a way that suits the organization's specific needs. It makes the job extremely easy and has helped us move forward in the organization. There are many features in this great software; the drag and drop feature is the best.

What is your favorite aspect of this product?

It is a platform with a visual interface that is easy to manage and implement with applications and integrations that allow you to create or customize solutions on the job. Once Monday.com is set up, it is straightforward to keep track of clients and projects. I can link dashboards and different elements to track the same customer.

What do you dislike most about this product?

It can be a bit overwhelming when creating very complex project dashboards.

What recommendations would you give to someone considering this product?

It is a practical work management tool for small, medium, and large companies. It is an option for anyone looking for a simple project management solution that helps simplify the work. With technical support that is always there when you need it, and they are constantly improving the features for your benefit.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

keila s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Monday.com we love"

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com allows you to assign several members to the same work item, similar to Zepel, and contrary to Asana.

What is your favorite aspect of this product?

Capable of tracking projects and progress. It enables far more efficient and fruitful work with projects. Monday.com is upsided because you can easily route and complete tasks to users.

What do you dislike most about this product?

I would like automation to be easier to use and not automatically charged because it impedes our ability to be 100% productive. However, without using their automation, we still find ways of automating.

What recommendations would you give to someone considering this product?

You are after a visually appealing, intuitive and fun to use project management software with decent task-management features, monday.com is suitable for you.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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