What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

84

Sales Management

82

Quote Contract and Proposal

81

Customer Service Management

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

74

monday.com Reviews

Ayan Q.

  • Role: Operations
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2021

Pros, Cons and Features of Mondey.com

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com is a comprehensive Resource Management software that provides a wide range of capabilities including Customer Relationship Management and Project Management. The interface is flexibly designed, allowing you to easily organize your projects and customize your workflows. The key features of Monday.com's CRM include managing leads and sales pipelines, customer tracking, contract management, and acquiring new customers. The software's project management orientation allows teams to easily collaborate on leads.

What is your favorite aspect of this product?

Monday.com's best-known feature is that it turns to-do lists into a game, encouraging all team members to complete their tasks on time. Projects are broken down into smaller tasks that can be broken down into smaller subtasks. Each mission is color-coded, so each member's status and progress is pretty clear. Green means completed, red means stuck, etc. What keeps the team going is the urge to turn every block green.

What do you dislike most about this product?

The scrolling functionality in the Mac version can sometimes be problematic. Hyperlinks are not always moved when spreadsheets are imported into software. The software often lags when navigating the UI.

What recommendations would you give to someone considering this product?

The CRM solution was originally introduced to enable sales teams to collaborate more easily on customer relationships and increase results. The tool also supports a number of integrations and automations.

Pros

  • Performance Enhancing
  • Trustworthy
  • Caring
  • Generous Negotitation

Cons

  • Less Productive
  • Leverages Incumbent Status

Daniel T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Customer data management tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com is very powerful platform in managing customer relationship in an organization.

What is your favorite aspect of this product?

It has the capability to secure customers data and store it for future reference. The user dashboard is easy to learn how it works and it has enabled our customers to interact with our services effectively.

What do you dislike most about this product?

I have nothing to dislike from the performance of this great product.

What recommendations would you give to someone considering this product?

I totally recommend this platform in any organization for effective data management and customer relations.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Rebekah L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Monday is Amazing!

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Tracking the progress of your entire team on any project and assigning tasks to different members of our team!

What is your favorite aspect of this product?

Beautiful interface and is so easy to navigate and use. I like keeping all my tasks organized and Monday.com has so much functionality. I like that I can make updates and attach documents and screenshots to those updates.

What do you dislike most about this product?

Nothing to dislike at the moment. It works great!

What recommendations would you give to someone considering this product?

If you need to make sure you are staying on top of projects and make sure you are completing priority tasks, then this is a must-have!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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