What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Suman S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

I absolutely love monday.com!

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The user-friendliness and customization are what really sets monday.com apart from other similar products. I also really appreciate the ability to add tasks to specific days.

What is your favorite aspect of this product?

My favorite aspect of monday.com is the user-friendliness. I also really appreciate how customizable it is.

What do you dislike most about this product?

I don't have anything that I dislike about monday.com. I absolutely love it!

What recommendations would you give to someone considering this product?

I would recommend monday.com to anyone who is looking for a user-friendly, customizable task management app.

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Transparent

Andrea F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Monday the perfect CRM for every company

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really very useful all the functions that Monday has and that allows the organization of projects and various tasks that we have to do, is done effectively, quickly and smoothly. The best CRM that we have been able to have within the company.

What is your favorite aspect of this product?

The customization of the different workflows, makes the tasks much easier to execute and visualize, preventing any delay in the activities. Document management is very useful, as all documents are stored in the same place, saving time searching for them in different sections. The Gantt chart, task management and automatic workflow make this CRM the ideal software for project planning in any company.

What do you dislike most about this product?

The learning curve can be quite high, depending on the number of projects and members, since so many functions and customizing workflows can be complicated. The mobile application does not have all the features of the web version, and its interface is not as user-friendly. Its reports should be more customizable and modifiable.

What recommendations would you give to someone considering this product?

One of the most complete task planning and execution software I have used. The activities are executed in order of priority, according to the benefit of the project and the company, so it certainly achieves a better flow of the work environment. Since it was installed in the company, all projects flow much better.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

AHSAN H.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Easy to use and make availability for to communicate

What is your favorite aspect of this product?

HR, Sales and Marketing and Inventory tracking

What do you dislike most about this product?

Yet not found consistency

What recommendations would you give to someone considering this product?

HR relation ship

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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