In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Analytics and Reporting
Account and Contact Management
Sales Management
Customer Service Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Small Business
Score 8.5
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Objectives and Key Results
Score 8.4
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monday.com Reviews
Egemen K.
- Role: Finance
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
It is a good tool to organise daily tasks
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has many different features and it is user friendly.
What is your favorite aspect of this product?
The colours in the UX design.
What do you dislike most about this product?
Couple of product limitations
What recommendations would you give to someone considering this product?
Definitely a good tool to manage your tasks
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Good Project Management Tool for our remote team
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Jen M.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Initial confusion regarding setas, but efficient!
Likeliness to Recommend
What differentiates monday.com from other similar products?
Automation! As busy as life gets, more and more tasks are set up to be automated. This alleviates workload and helps move productivity along, without worrying if anything fell through the cracks. I have used several other platforms in the past, each with their own pros and cons. However, Monday seems to be the one I am sticking with for now. While it is definitely pricier than I would like, the features outweigh the cost.
What is your favorite aspect of this product?
Workspaces! I can set up multiple workspaces and invite different members to each one. This allows me to separate work based on clients, which is perfect. I can assign team members a seat or simply make them viewers, which is excellent. I will say that the interface isn't exactly intuitive, however, the learning curve is luckily not that steep.
What do you dislike most about this product?
Seat allowance. When paying for seats, you only have the options they have preselected for you. I only have two assigned seats, yet I pay for three because that is where their plans start. The cost starts to add up if you try upgrading to one of their higher-tiered plans, regardless if you have a third member actually using the seat allocation. This is definitely best for larger teams, maybe not freelancers or single-employee businesses.
What recommendations would you give to someone considering this product?
I would say that based on the number of seats you are going to need, it may be best to look elsewhere. However, if you are going to be using 3 or more seats, then this product is incredibly efficient. There are multiple views and each team member can customize how their dashboard looks which is great for being able to prioritize assigned tasks and/or deadlines. There are apps for both your desktop and mobile, which is great for those who will be using this consistently. Browser access is great as well for those who only need this sporadically or possibly when using a different computer than the one they use daily.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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