What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Jen M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Initial confusion regarding setas, but efficient!

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Automation! As busy as life gets, more and more tasks are set up to be automated. This alleviates workload and helps move productivity along, without worrying if anything fell through the cracks. I have used several other platforms in the past, each with their own pros and cons. However, Monday seems to be the one I am sticking with for now. While it is definitely pricier than I would like, the features outweigh the cost.

What is your favorite aspect of this product?

Workspaces! I can set up multiple workspaces and invite different members to each one. This allows me to separate work based on clients, which is perfect. I can assign team members a seat or simply make them viewers, which is excellent. I will say that the interface isn't exactly intuitive, however, the learning curve is luckily not that steep.

What do you dislike most about this product?

Seat allowance. When paying for seats, you only have the options they have preselected for you. I only have two assigned seats, yet I pay for three because that is where their plans start. The cost starts to add up if you try upgrading to one of their higher-tiered plans, regardless if you have a third member actually using the seat allocation. This is definitely best for larger teams, maybe not freelancers or single-employee businesses.

What recommendations would you give to someone considering this product?

I would say that based on the number of seats you are going to need, it may be best to look elsewhere. However, if you are going to be using 3 or more seats, then this product is incredibly efficient. There are multiple views and each team member can customize how their dashboard looks which is great for being able to prioritize assigned tasks and/or deadlines. There are apps for both your desktop and mobile, which is great for those who will be using this consistently. Browser access is great as well for those who only need this sporadically or possibly when using a different computer than the one they use daily.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Valentin S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Increase your sales by creating better content.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

has been one of the best tools to generate content for your advertising marketing in more than 70 languages, it has the best AI technology that allows you to create better content for your blog and social networks, through this platform you can create personalized texts for SEO, has exceptional algorithms to create text using natural language.

What is your favorite aspect of this product?

This exceptional platform has been very useful for our organization as it has the best state-of-the-art tools for the creation of 100% authentic texts. Writing a text for your advertising marketing is very easy through this tool, which allows you to write with an excellent natural language. create better copywriting in your texts to increase your sales and create SEO content, this tool helps you increase your workflow.

What do you dislike most about this product?

Monday has been one of the best platforms used by our organization, it has helped us create perfect content using artificial intelligence technology, creating your ad texts with natural language, which can be easy to read for your customers.

What recommendations would you give to someone considering this product?

This tool has been very helpful for our organization, it allows you to create better descriptions for your reports and projects, you can create better writing for your blog and social networks, which allows you to create marketing for your entire organization, with which you can increase your sales and attract better customers, it has exceptional search engines so you can integrate your text with keywords that help you increase traffic on your website.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Mohamed E.

  • Role: Consultant
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best App for organizing and managing workflow

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Monday.com dashboard is amazing beside automated mails and various created templates , Ability to share tasks progress with another team members and the best thing is the ease of usage without no difficulties

What is your favorite aspect of this product?

It makes you control all the projects management however if you are not Project Manager in another way the simplicity of using the app makes you acting as professional in project managements beside Budgeting and time management also its considered as a very well CRM for managing the customers experience

What do you dislike most about this product?

sometimes while saving gives error and bugs in saving the data beside the automation process needs time to be created

What recommendations would you give to someone considering this product?

Its amazing app for team collaboration and helps in increasing the team productivity and efficiency especially for small business can use it easily with low cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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