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monday.com
8.7 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Small Business

Score 8.4

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Vinit D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product with economic pricing!!

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Good Insights Functionalities

What is your favorite aspect of this product?

Dashboards are beautifully designed for great UX!

What do you dislike most about this product?

Product Enhancements are not that quite often which lags this product with competition.

What recommendations would you give to someone considering this product?

Great product with less pricing and good Functionalities compared to others in market.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

GAURAV K.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Monday.Com is a Fantastic Project Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The main difference as a working professional I feel is that this tool helps me provide project control and transparency among all the people involved in the particular project. One of the best task and workflow management tool where we can keep an eye on all the upcoming tasks and their progress along with it's deadlines. It also help senior manager keep tabs on the performance of the all the people in the organization.

What is your favorite aspect of this product?

The drag-and-drop interface is amazing while creating or assigning a task. Also the color-coded boards along with amazing great timeline visualization help us with a clear path on the project we are working on, which helps u to be focused and organized as a organization.

What do you dislike most about this product?

One thing which annoys me always is the customer support, of which the service could be improved. More learning material could be added in the tool for better learning for the first time user to get the best out of the tool.

What recommendations would you give to someone considering this product?

I would just say "GO FOR IT". If you want to organize all your employees work and get the best out of them which will in turn help you deliver the best result to the customer and that too on time then this is a must tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Overall, I am satisfied with Monday’s service

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Security Frustrates

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