What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
7% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

83

Account and Contact Management

83

Sales Management

82

Customer Service Management

81

Marketing Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

77

Vendor Capability Ratings

Average 81

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

83

Business Value Created

81

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

77

Vendor Support

74

monday.com Reviews

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Monday is the best business development

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

We can work from this operating system where its work is in the cloud and we can coordinate the execution of processes, tasks and projects in a collaborative way in order to grow your business online. Where you can develop better departments such as: Marketing and Business Development, you can create a project management platform among other functions.

What do you dislike most about this product?

Being such a demanded software it should make improvements to its pc application. tutorials in other languages due to the demand it has not everyone can use it due to the fact of the language of the program, A section in the dashboard for general communication of the project. The price is too high for an individual user who wants to learn and have better opportunities, the addition of more custom templates to choose from.

What recommendations would you give to someone considering this product?

It is very suitable for users who are project managers, for personal projects, especially IT, sales and marketing professionals. Our venture finally succeeded and settled with monday.com after experimenting with other platforms and not succeeding. I was looking for software that was easy and intuitive to use, matched my preferences in terms of planning things (vertically as a to-do list) and just felt good to use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Penelope s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Versatile and customizable project management tool

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

It's helps alot in tracking and monitoring each project progress. Team within different departments can be able to collaborate on a particular project using this application. It's has a highly customizable architecture in order to fit in to our projects needs. They aslo have a great pricing model which is very fair for any company size.

What is your favorite aspect of this product?

New great features are added constantly while improving the new ones. Easy to customize to fit in our different projects needs. Reliable customer support team which very fast when sorting out our issues. It's fair cheap compared to other products inthe market.

What do you dislike most about this product?

We fully satisfied with services offered by this product so far. No dislike.

What recommendations would you give to someone considering this product?

It's a cheaper project management product compared to other applications inthe market. Reliable and fast customer support team. Highly customizable to fit into our different projects needs. Easy to configure and implement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohini T.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A top-notch productivity tool for project, tasks

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Mainly, we are using Monday for assigning and tracking the tasks and the progress of the projects. As we have multiple teams assigned for different projects and tasks, it was a bit difficult but Monday made it easy for us. Now, we can collaborate with teams from the chat box in the dashboard. Also, can organize the workflow and portfolio management much more efficiently.

What is your favorite aspect of this product?

It is one of the prominent and reliable tools that help us manage and organize the productivity and efficiency of tasks and projects. We can easily schedule the meetings by setting up the time and date. Also, the allocation and tracking of tasks of every teammate are much easier. This tool can be customized as per the requirements of the user.

What do you dislike most about this product?

It is a bit difficult for a beginner to handle all the features, options, and configurations altogether. There must be some good learning curve to make it a more productive tool. Also, sometimes when we ad any new task to the project it just disappears instantly and we need to bring it back from the pop-up that appears. This bug should be fixed instantly.

What recommendations would you give to someone considering this product?

Monday is one of the best tools for product and project management. I will recommend it for easy collaboration and easy integration with their party application with a power-packed dashboard.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Charges for Enhancements
  • Less Caring

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