What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Mohini T.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A top-notch productivity tool for project, tasks

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Mainly, we are using Monday for assigning and tracking the tasks and the progress of the projects. As we have multiple teams assigned for different projects and tasks, it was a bit difficult but Monday made it easy for us. Now, we can collaborate with teams from the chat box in the dashboard. Also, can organize the workflow and portfolio management much more efficiently.

What is your favorite aspect of this product?

It is one of the prominent and reliable tools that help us manage and organize the productivity and efficiency of tasks and projects. We can easily schedule the meetings by setting up the time and date. Also, the allocation and tracking of tasks of every teammate are much easier. This tool can be customized as per the requirements of the user.

What do you dislike most about this product?

It is a bit difficult for a beginner to handle all the features, options, and configurations altogether. There must be some good learning curve to make it a more productive tool. Also, sometimes when we ad any new task to the project it just disappears instantly and we need to bring it back from the pop-up that appears. This bug should be fixed instantly.

What recommendations would you give to someone considering this product?

Monday is one of the best tools for product and project management. I will recommend it for easy collaboration and easy integration with their party application with a power-packed dashboard.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Charges for Enhancements
  • Less Caring

Sanjeet A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Nice interface and easy to use

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The solution is really easy to use, a child's play. The interface is rather pretty which makes the tool pleasant to use.

What is your favorite aspect of this product?

The ease of starting a project. You just have to create the main lines, and then simply add by drag and drop the different sub-categories, tasks, duration, assignment, etc... In the context of a future project, this allows you to quickly create a table with all the stages of progress, the tasks that do what and give visibility to the client. Then, you just have to share the table with the client and the service providers involved in the project and each one updates the actions of his perimeter, this facilitates enormously the project management by avoiding interminable meetings or millions of useless mails.

What do you dislike most about this product?

Some examples, for project management OK, material management OK, user input/output management, checklists, etc... OK On the other hand, to make some tables like for example a planning, it is just impossible to obtain something simple and readable... Maybe I didn't know how to do it but I think the tool has its limits

What recommendations would you give to someone considering this product?

Just try it for a while and make an opinion a parallel with another project management tool, there are plenty of models already ready to be adapted.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Stay on track with complex business activities

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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