What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Monday is the best business development

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

We can work from this operating system where its work is in the cloud and we can coordinate the execution of processes, tasks and projects in a collaborative way in order to grow your business online. Where you can develop better departments such as: Marketing and Business Development, you can create a project management platform among other functions.

What do you dislike most about this product?

Being such a demanded software it should make improvements to its pc application. tutorials in other languages due to the demand it has not everyone can use it due to the fact of the language of the program, A section in the dashboard for general communication of the project. The price is too high for an individual user who wants to learn and have better opportunities, the addition of more custom templates to choose from.

What recommendations would you give to someone considering this product?

It is very suitable for users who are project managers, for personal projects, especially IT, sales and marketing professionals. Our venture finally succeeded and settled with monday.com after experimenting with other platforms and not succeeding. I was looking for software that was easy and intuitive to use, matched my preferences in terms of planning things (vertically as a to-do list) and just felt good to use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jake G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Definitely the best aspect of our business tech.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It has much more back end coding for users that allows it to have wider breadth of application.

What is your favorite aspect of this product?

The ability to read-write application decisions from inside the software.

What do you dislike most about this product?

Could be construed to be a bit inferior in intelligence computing.

What recommendations would you give to someone considering this product?

monday.com has been our saving grace and we rely on it for many aspects of our business! Give it a try and see if it fits your needs.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Penelope s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Versatile and customizable project management tool

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

It's helps alot in tracking and monitoring each project progress. Team within different departments can be able to collaborate on a particular project using this application. It's has a highly customizable architecture in order to fit in to our projects needs. They aslo have a great pricing model which is very fair for any company size.

What is your favorite aspect of this product?

New great features are added constantly while improving the new ones. Easy to customize to fit in our different projects needs. Reliable customer support team which very fast when sorting out our issues. It's fair cheap compared to other products inthe market.

What do you dislike most about this product?

We fully satisfied with services offered by this product so far. No dislike.

What recommendations would you give to someone considering this product?

It's a cheaper project management product compared to other applications inthe market. Reliable and fast customer support team. Highly customizable to fit into our different projects needs. Easy to configure and implement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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