What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

84

Sales Management

82

Quote Contract and Proposal

81

Customer Service Management

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

74

monday.com Reviews

Juliana M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Offers in-application automations

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Incredibly helps teams manage their tasks and workflows. Coupled with an attractive interface and a high level of customization. You can invite external guests to join your meeting. With standard, you get the timeline, calendar and map views that are missing in the basic plan. This level includes advanced search, but no time tracking. For any of Monday.com's plans and for any number of people, you can choose to pay monthly, annually or for two years at a time, with deeper discounts for longer commitments.

What is your favorite aspect of this product?

It has a modern interface and is fairly easy to use. You have to pay for an account. You'll have to look at the detailed pricing rubric to find out exactly how much, as prices are based on the number of people on the team, the level of service, and the length of the engagement.

What do you dislike most about this product?

Their pricing plans are a bit confusing, 14-day trial seems a bit short to me, Adobe product integration is limited to FinalCutPro and Illustrator I believe. It would be ideal for them to implement it across the suite, but I guess that's on the horizon. A bit complex for a new user, which everyone should understand for software with a broader and deeper service capability.

What recommendations would you give to someone considering this product?

More like a collection of highly customized spreadsheets in which all members of a team record the tasks they need to complete and update them with status reports and other relevant information. In this way, each team member can see all active tasks and their progress, making it easy to pass work from one person to another or to jump quickly if someone is suddenly unavailable; it is very intuitive, the templates provide an excellent starting point for each user.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

Dio (Dionisios) F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Monday.com features real-time updates

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

More and more companies are recognizing the importance of project management to help them achieve long-term business objectives. Project management can go beyond delivering on time, on budget and within the scope of a temporary effort. Business leaders are realizing that by aligning project management with their business strategy, they can achieve organizational goals and desired performance.

What is your favorite aspect of this product?

Achieving these goals is made easier by the digital tools available called project management software. Web-based PM platforms such as Monday.com have enabled project teams to collaborate easily and deliver quality results more efficiently. They can perform tasks correctly and properly the first time because project management platforms have integrated communication systems. Each team member can have the right information they need when they need it to complete their tasks. In addition, some platforms allow external communication with guests, such as clients or contractors, to make collaboration easier and work according to requirements.

What do you dislike most about this product?

Difficulty controlling time and expenses. Some users find it difficult to control the time of each task and the cost of all related tasks for a particular client. Also, does not have a Gantt chart or plan to have one. Limited mobile application. Some complain that the mobile app, particularly the native iPhone app, does not update well. The dashboards do not have an equivalent view in the mobile app, and users are unanimous that the mobile app should be much better.

What recommendations would you give to someone considering this product?

It is a collaboration and project management software to help teams plan, manage and track work. It is a very visual app where users can add team members, assign tasks, create workflows and track progress from a central view. By using Monday, teams can stay on top of all their work, regardless of the size and complexity of their projects and tasks. They are able to organize work and projects that are relevant to their business. The software improves visibility into the work, allowing everyone involved to work closely together to overcome challenges and create a synergy that improves team performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Caring

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Monday is the best business development

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

We can work from this operating system where its work is in the cloud and we can coordinate the execution of processes, tasks and projects in a collaborative way in order to grow your business online. Where you can develop better departments such as: Marketing and Business Development, you can create a project management platform among other functions.

What do you dislike most about this product?

Being such a demanded software it should make improvements to its pc application. tutorials in other languages due to the demand it has not everyone can use it due to the fact of the language of the program, A section in the dashboard for general communication of the project. The price is too high for an individual user who wants to learn and have better opportunities, the addition of more custom templates to choose from.

What recommendations would you give to someone considering this product?

It is very suitable for users who are project managers, for personal projects, especially IT, sales and marketing professionals. Our venture finally succeeded and settled with monday.com after experimenting with other platforms and not succeeding. I was looking for software that was easy and intuitive to use, matched my preferences in terms of planning things (vertically as a to-do list) and just felt good to use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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