What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Akshara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent For Project Management And Solve Problem

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It streamlines processes, encourages responsibility, and provides information rapidly to those who require it. Monday is typically my response when someone asks how to present workflows in an understandable manner.

What is your favorite aspect of this product?

I enjoy adaptability. One day I may need to design a form for jotting down ideas, and the next I may require a process board for product management. I could then wish to use the incredibly beneficial integration they provide to keep track of my Jira tickets. several options.

What do you dislike most about this product?

It might be challenging to conceal some of the information that is displayed on a board, so you occasionally need to get inventive and come up with complex solutions. Additionally, posting a single update to linked or repeated things is not recommended if you need to edit several items on various boards at once, especially if there are attachments involved.

What recommendations would you give to someone considering this product?

Utilizing Monday.com is quite simple, and there is a tonne of ready-made layouts to choose from. Working together with others and communicating directly within the app is quite simple.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Fair

priyank s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Project collaboration that is adaptable

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really beneficial to our company to be able to know who is doing what. Monday gives us the opportunity to edit the columns in order to define the various jobs and assign persons to those tasks. I like how team members are notified when a task is assigned to them or when changes are made, so we don't have to follow up every time we make an edit on Monday.

What is your favorite aspect of this product?

It has a really beautiful appearance, which makes it a pleasure to use. It's also very customizable, and integrations are simple to set up. It assists me in staying organized by providing a clear snapshot of my projects and assignments. I normally use it alone myself, but I'm hoping to add other group members soon to make it less lonely. The sleek style and easy-to-find buttons for filling out your workplace are fantastic. Other programs can also be integrated to make your life simpler. Overall, Monday.com is a fantastic piece of organizational software.

What do you dislike most about this product?

It does have some overlap with other existing tools, which causes some confusion, but this is more of a result of using multiple tools that can do similar things.

What recommendations would you give to someone considering this product?

The visual board display and user interface allow me to keep track of impending and finished events. Furthermore, being able to filter the results by individual saves me a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Paras J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Project And Tasks Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

To identify who is in charge of each point, you can assign responsibilities to specific people. It is simple to use and makes keeping track of things so much easier. similar to how each work and complicated project are managed through automation and transparency.

What is your favorite aspect of this product?

For a project with many moving pieces, it helps to keep track of the priorities and changes for each item. While various team members concentrate on various aspects of a single assignment, they are all able to make any necessary adjustments since they have access to the most recent version of that work.

What do you dislike most about this product?

The data that is imported from Excel needs to be cleaned up. The data is useless if someone on your team does not use it. The fact that each board is a "workspace" with equal value bothers me. To construct a project plan for each different team, you should ideally be able to divide a project's workspace into subteams.

What recommendations would you give to someone considering this product?

The nicest aspect of Monday is its simplicity. Setting up different formats and color-coding them is simple. Drag and dropping make it simple to create the desired format or order.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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