What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

84

Sales Management

82

Quote Contract and Proposal

81

Customer Service Management

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

74

monday.com Reviews

priyank s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Project collaboration that is adaptable

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really beneficial to our company to be able to know who is doing what. Monday gives us the opportunity to edit the columns in order to define the various jobs and assign persons to those tasks. I like how team members are notified when a task is assigned to them or when changes are made, so we don't have to follow up every time we make an edit on Monday.

What is your favorite aspect of this product?

It has a really beautiful appearance, which makes it a pleasure to use. It's also very customizable, and integrations are simple to set up. It assists me in staying organized by providing a clear snapshot of my projects and assignments. I normally use it alone myself, but I'm hoping to add other group members soon to make it less lonely. The sleek style and easy-to-find buttons for filling out your workplace are fantastic. Other programs can also be integrated to make your life simpler. Overall, Monday.com is a fantastic piece of organizational software.

What do you dislike most about this product?

It does have some overlap with other existing tools, which causes some confusion, but this is more of a result of using multiple tools that can do similar things.

What recommendations would you give to someone considering this product?

The visual board display and user interface allow me to keep track of impending and finished events. Furthermore, being able to filter the results by individual saves me a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Paras J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Project And Tasks Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

To identify who is in charge of each point, you can assign responsibilities to specific people. It is simple to use and makes keeping track of things so much easier. similar to how each work and complicated project are managed through automation and transparency.

What is your favorite aspect of this product?

For a project with many moving pieces, it helps to keep track of the priorities and changes for each item. While various team members concentrate on various aspects of a single assignment, they are all able to make any necessary adjustments since they have access to the most recent version of that work.

What do you dislike most about this product?

The data that is imported from Excel needs to be cleaned up. The data is useless if someone on your team does not use it. The fact that each board is a "workspace" with equal value bothers me. To construct a project plan for each different team, you should ideally be able to divide a project's workspace into subteams.

What recommendations would you give to someone considering this product?

The nicest aspect of Monday is its simplicity. Setting up different formats and color-coding them is simple. Drag and dropping make it simple to create the desired format or order.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Customer support and scalability needs improvement

Likeliness to Recommend

3 /10

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Under Delivered

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