What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

84

Sales Management

82

Quote Contract and Proposal

81

Customer Service Management

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

74

monday.com Reviews

Manish M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Experience that is innovative and fluid

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com addresses team management, project organization and planning, collaborative work, and overall business management. Monday helped streamline project workflow and gave me and the businesses I work with a single location to do everything from communicating goals and identifying tasks to turning in final files and providing feedback.

What is your favorite aspect of this product?

Monday.com has a lot of positive aspects! The variety of options available when constructing project management boards allows you to tailor each workspace to the needs of the person, team, project, or objective. Color coordination for statuses was my favorite since I could assign a palette to each workspace/board, so I could tell what project I was looking at just by the colors used. Almost everything is collapsible, which means you only see what is relevant to you; nothing else clutters your screen. I had total control over boards, workspaces, rows, and columns, allowing me to do whatever I wanted with the platform and experiment with how

What do you dislike most about this product?

Each group can only have one type of column subject. You cannot mix multiple sorts of data and projects in the same group while also creating another board for another activity.

What recommendations would you give to someone considering this product?

It's a user-friendly work operating system. Programs that are simple but understandable. Without having to attend regular meetings, we can now easily track the progress of each project and task.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Himani M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Helps To Keep Organized And Accountable

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It makes it simple for our staff to collaborate together and communicate when operating remotely during lockdowns and illness. Additionally, it is assisting us in better time management, and automation is assisting in time savings.

What is your favorite aspect of this product?

I appreciate the program's automation, warnings that are given, deadlines, participants, and accountability features. It is simple to view a lot of information in one location thanks to The Connections. The various views give information at a glance.

What do you dislike most about this product?

I object to a board's constraints. only allow things. If connections could be carried over when you clone a board, that would be excellent. Once you've been working with Monday for a time, it would be wonderful if a representative could offer a follow-up to aid with tips or strategies to increase productivity.

What recommendations would you give to someone considering this product?

It's now simple to hold people accountable and compile all the necessary information in one location thanks to Monday. We can easily keep up with the daily activities of our clients, staff, and locations.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Akshara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent For Project Management And Solve Problem

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It streamlines processes, encourages responsibility, and provides information rapidly to those who require it. Monday is typically my response when someone asks how to present workflows in an understandable manner.

What is your favorite aspect of this product?

I enjoy adaptability. One day I may need to design a form for jotting down ideas, and the next I may require a process board for product management. I could then wish to use the incredibly beneficial integration they provide to keep track of my Jira tickets. several options.

What do you dislike most about this product?

It might be challenging to conceal some of the information that is displayed on a board, so you occasionally need to get inventive and come up with complex solutions. Additionally, posting a single update to linked or repeated things is not recommended if you need to edit several items on various boards at once, especially if there are attachments involved.

What recommendations would you give to someone considering this product?

Utilizing Monday.com is quite simple, and there is a tonne of ready-made layouts to choose from. Working together with others and communicating directly within the app is quite simple.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Fair

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