What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

84

Sales Management

82

Quote Contract and Proposal

81

Customer Service Management

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

74

monday.com Reviews

Rashmeet K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for internal and external communication

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com makes it very easy to communicate within the team, track projects, allocate tasks and attach documents. At the same time, it is also very helpful in communication and collaborating with the clients. We can host discussions with the clients and document all communication at one place.

What is your favorite aspect of this product?

The way in which monday.com is structured is very helpful. We can easily make hierarchy of things within different boards and folders. The dashboard creation is also very clean and user friendly. It also integrates well with other software like Slack.

What do you dislike most about this product?

I have still not been able to explore all the features of monday.com since it is very vast. I want to do a lot of things and have a lot of ideas on how I want to present my project details but I am still exploring the software. I wish it was more intuitive.

What recommendations would you give to someone considering this product?

You should definitely go ahead and try this software. It is going to make project management very smooth. Discussions and documentations would become very easy. Go through the training videos and you will keep learning about the range of features offered by monday.com.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mario K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Monday.com for day-to-day management

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com could be classified as a work management tool, but it really goes much further, it is used in our small business to keep better control of the planned tasks and evaluate their follow-up according to the requirements they have, in short, it has different spreadsheets that can be easily customized, in addition, it keeps the progress online giving space for other workers to intervene in the tasks.

What is your favorite aspect of this product?

It provides an incredible facility for communication between work teams that manage the same objectives, thus promoting the development of tasks. The statistical organization that it has provides a lot of security since we can obtain the data of our progress in real time, this helps a lot for the constant evaluation of the performance. Monday.com is an extremely easy to use tool, with a very intuitive interface that adapts very easily to each employee of our company.

What do you dislike most about this product?

It is not so easy to embed videos in the charts which can be useful to provide information to other employees about the tasks being performed. It would be quite useful to have more variety in the organization of ideas or to be able to change their visual order. After uploading a file it is not possible to edit its name or to see the date it was uploaded, which can cause clutter when it comes to finding the data.

What recommendations would you give to someone considering this product?

In our experience it was very easy to configure and use, and in a short time with the help of technical support we were able to develop it throughout the company, increasing our efficiency in each of the processes and tasks that were carried out in it, even employees consider it part of their day to day in the company.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity

Scott W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Daily Software on a Monday

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Because to this program, I've been able to save time and work more efficiently. That I can get to it from any device, desktop or mobile, is a huge plus.

What is your favorite aspect of this product?

That there are a number of approaches to project management in this environment is one of its many strengths. As a visual learner, Monday has been crucial in helping me get things done because of the variety of tools available for use in organizing and keeping track of projects. It's a great tool for keeping tabs on my team's progress and sharing information about certain projects.

What do you dislike most about this product?

I can't think of anything that needs fixing or any places where I might use enhancement right now. Nonetheless, I promise to share my findings with you if I discover anything that seems like a good fit for the platform.

What recommendations would you give to someone considering this product?

If I were an entrepreneur, I would strongly consider using the Monday platform. While there are other viable solutions out there, I believe that the combination of our product's user-friendliness and the vitally required and well-organized features makes for a powerful corporate asset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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