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monday.com
8.7 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
7% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Collaboration

87

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

83

Account and Contact Management

83

Sales Management

82

Customer Service Management

81

Marketing Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

77

Vendor Capability Ratings

Average 81

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

83

Business Value Created

81

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

77

Vendor Support

74

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.8

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Customer Relationship Management - Small Business

Score 8.5

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Objectives and Key Results

Score 8.4

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monday.com Reviews

suman r.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, awesome user interface

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

easy to use, easy optimization

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

There are many software applications that do not integrate with Monday, which makes it impossible to communicate between the two.

What recommendations would you give to someone considering this product?

have more and more software with you to integrate

Pros

  • Saves Time
  • Generous Negotitation
  • Transparent
  • Reliable

Sara C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing for streamlining and collaboration

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com is very user friendly, utilizing colorful boards and cards that make project tracking and management more intuitive and emphasizes collaboration through features like comments, file sharing, and @mentions, promoting real-time communication within the context of tasks and projects.

What is your favorite aspect of this product?

The high level of customization available in Monday.com is a great plus. You can adapt the platform to your workflows, creating boards and views that match your unique project management needs.

What do you dislike most about this product?

Monday.com to be relatively expensive, especially as the number of users increases. The pricing model may not be suitable for smaller teams or organizations with budget constraints.

What recommendations would you give to someone considering this product?

Take Advantage of Trials and Demos: Utilize free trials or demos offered by Monday.com to explore the platform hands-on and test the features relevant to your workflow and evaluate how well they meet your requirements.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Brandi A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Monday.com is a great collaboration tool.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com has an Apple desktop app. That is nice because there are not a lot for collaboration tools.

What is your favorite aspect of this product?

I like the project management features.

What do you dislike most about this product?

I don't remember anything that I didn't like about this product.

What recommendations would you give to someone considering this product?

I do recommend Monday.com to anyone.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

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