What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

monday.com Reviews

Bethany I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great for sharing, modifying, and communicating

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Within my company, monday.com has become indispensable because of the ease with which it facilitates document storage, distribution, and collaboration. It has one of the most excellent interfaces of any tool and is accessible from any computer or mobile device. At the same time, it's nice to have the option to create backups, the ability to work together on documents and see who made what changes make this tool genuinely remarkable.

What is your favorite aspect of this product?

Everything about monday.com has been helpful, and I love it. I appreciate how effectively it functions on mobile devices and how easily I can create and manage to-do lists, take notes, export spreadsheets, and save all of my related papers in one convenient location. It's great that you can quickly share files in a conversation and get updates on any changes made to a document you've worked on.

What do you dislike most about this product?

Options for customization are limited. Almost everything will be formatted if you export a monday.com spreadsheet to Excel that has formulas applied to it.

What recommendations would you give to someone considering this product?

We hoped it would be all in terms of resiliency, data security, and teamwork facilitation, so we're glad we went with it. It's a versatile tool that can be used in a wide variety of settings and is well-suited to the needs of almost any business. It allows for more seamless collaboration by bringing disparate teams together on a unified platform where data can be safely saved and exported in several formats. Give it a shot; you won't be sorry.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rashmeet K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for internal and external communication

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com makes it very easy to communicate within the team, track projects, allocate tasks and attach documents. At the same time, it is also very helpful in communication and collaborating with the clients. We can host discussions with the clients and document all communication at one place.

What is your favorite aspect of this product?

The way in which monday.com is structured is very helpful. We can easily make hierarchy of things within different boards and folders. The dashboard creation is also very clean and user friendly. It also integrates well with other software like Slack.

What do you dislike most about this product?

I have still not been able to explore all the features of monday.com since it is very vast. I want to do a lot of things and have a lot of ideas on how I want to present my project details but I am still exploring the software. I wish it was more intuitive.

What recommendations would you give to someone considering this product?

You should definitely go ahead and try this software. It is going to make project management very smooth. Discussions and documentations would become very easy. Go through the training videos and you will keep learning about the range of features offered by monday.com.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mario K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Monday.com for day-to-day management

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com could be classified as a work management tool, but it really goes much further, it is used in our small business to keep better control of the planned tasks and evaluate their follow-up according to the requirements they have, in short, it has different spreadsheets that can be easily customized, in addition, it keeps the progress online giving space for other workers to intervene in the tasks.

What is your favorite aspect of this product?

It provides an incredible facility for communication between work teams that manage the same objectives, thus promoting the development of tasks. The statistical organization that it has provides a lot of security since we can obtain the data of our progress in real time, this helps a lot for the constant evaluation of the performance. Monday.com is an extremely easy to use tool, with a very intuitive interface that adapts very easily to each employee of our company.

What do you dislike most about this product?

It is not so easy to embed videos in the charts which can be useful to provide information to other employees about the tasks being performed. It would be quite useful to have more variety in the organization of ideas or to be able to change their visual order. After uploading a file it is not possible to edit its name or to see the date it was uploaded, which can cause clutter when it comes to finding the data.

What recommendations would you give to someone considering this product?

In our experience it was very easy to configure and use, and in a short time with the help of technical support we were able to develop it throughout the company, increasing our efficiency in each of the processes and tasks that were carried out in it, even employees consider it part of their day to day in the company.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity

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