In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Account and Contact Management
Analytics and Reporting
Sales Management
Customer Service Management
Quote Contract and Proposal
Marketing Management
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Small Business
Score 8.4
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Objectives and Key Results
Score 8.4
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monday.com Reviews
Juli R.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Mar 2023
Tracking team projects and tasks is easy with it
Likeliness to Recommend
What differentiates monday.com from other similar products?
To keep track of everything from simple duties to intricate corporate procedures, we utilize this application. The software allows for in-app messaging and group work, or it can connect to your existing business apps. Importing and exporting data is a breeze. Join together a number of Boards into a single Dashboard to get a comprehensive overview of your work.
What is your favorite aspect of this product?
Connecting groups that work in isolation. It provides a centralized location for communication and collaboration on shared and joint endeavors. It acts as a hub from which we can launch into our task without fear of floundering.
What do you dislike most about this product?
Monday.com is promoted as a silver bullet for monitoring company data. Not at all. For instance, it is not effective as a customer relationship management system (even for a tiny company), but it is wonderful for monitoring, controlling, and coordinating the progress of individual projects and tasks.
What recommendations would you give to someone considering this product?
The functionality of Monday.com may be picked up and used quickly. It also has a lot of room for personalization. It is flexible enough to be used by a wide range of teams while still providing accurate information on the status of individual tasks and projects.
Pros
- Effective Service
- Transparent
- Helps Innovate
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great Product That Can Mold to Anything
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Charges for Enhancements
- Less Efficient Service
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Elizabeth R.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2023
Features are useful but not the best.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday fuels collaboration and provides live tracking of leads and prospects. It has a helpful tagging feature to alert teammates of any updates or tasks.
What is your favorite aspect of this product?
I appreciate the visuals of Monday and the charts it organizes prospects and contacts into.
What do you dislike most about this product?
It is difficult to integrate and sync contacts. You are also unable to track leads' responses to emails.- you must manually note this.
What recommendations would you give to someone considering this product?
Research your email marketing tools and make sure Monday.com connects properly, so you don't have to sync contacts or make notes twice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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