

In Partnership With SelectHub

What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on monday.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 89%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Respectful
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Sales Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Product Management
Score 8.9
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Project Management - Enterprise
Score 8.8
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Lead Management
Score 8.7
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Customer Relationship Management - Small Business
Score 8.6
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Objectives and Key Results
Score 8.6
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Real Estate Property Management
Score 8.1
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monday.com Reviews

Kory L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
It was a helpful tool, but not enough to keep
Likeliness to Recommend
What differentiates monday.com from other similar products?
It can be used as an all-in-one tool, But only if the features/functionality work with your process.
What is your favorite aspect of this product?
The task management flow.
What do you dislike most about this product?
The User Interface.
What recommendations would you give to someone considering this product?
Always signup for the free trial and take time testing it out.
Pros
- Trustworthy
- Effective Service
- Caring
- Respectful
Cons
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Overall, I am satisfied with Monday’s service
Likeliness to Recommend
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Saves Time
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.

Milena T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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