What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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In Partnership With SelectHub

Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
89%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

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3% Negative
7% Neutral
90% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

85

Account and Contact Management

83

Analytics and Reporting

82

Customer Service Management

82

Sales Management

81

Marketing Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

78

Vendor Capability Ratings

Average 80

Ease of Customization

84

Usability and Intuitiveness

83

Breadth of Features

83

Ease of Implementation

82

Quality of Features

82

Business Value Created

82

Ease of Data Integration

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

75

monday.com Reviews

Kory L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

It was a helpful tool, but not enough to keep

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It can be used as an all-in-one tool, But only if the features/functionality work with your process.

What is your favorite aspect of this product?

The task management flow.

What do you dislike most about this product?

The User Interface.

What recommendations would you give to someone considering this product?

Always signup for the free trial and take time testing it out.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Cons

  • Vendor's Interest First
  • Less Generous
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Overall, I am satisfied with Monday’s service

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Security Frustrates

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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