What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Prioritization
Due Dates
Shared Task List
Task Reporting
Add Notes
Add Attachments
Drag and Drop Prioritization
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Small Business
Score 8.4
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Objectives and Key Results
Score 8.4
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monday.com Reviews
Cristiana Elena S.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2023
Good project management tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
If refering to this tool as a project management tool, monday.com is a wonderful platform to do this as it has many functionalities and also capabilities for further customisation through various workflows that can be set to send team notifications straight to their inboxes. It aslo provides very nice project views in different styles, according to everyone's needs.
What is your favorite aspect of this product?
It makes team colaboration very easy.
What do you dislike most about this product?
The fact that one needs to set up all the structure of project management including building the boards, the automations, the rules, etc. It is very much a blank canvas where people need to know what they want to build in order to use it, otherwise its funtionalities can be easely wasted.
What recommendations would you give to someone considering this product?
It is a brilliant tool for team collaboration and project management but it is not a CRM as it lacks lead management functioanlity, sales management and marketing automations. It has the ability to connect with other platforms that do this but for most businesses this can get really messy.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Inhibits Innovation
- Under Delivered
Please tell us why you think this review should be flagged.
Frank R. C.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
More and more applications are available
Likeliness to Recommend
What differentiates monday.com from other similar products?
In addition to the essential project/task management functions, a chat space (data management is possible) is provided for each item. The user interface is easy to use, like an SNS so it can be used as a communication tool. SaaS own functions, points and functions that contributed to the problem. It was good to be able to confirm if it's OK to assign additional items, such as if it's busy or free. You can share articles and tasks by adding guest users. There are also various purposes and types of external collaboration destinations, such as GitHub, Zendesk, FacebookAds, Gmail, Google Calendar, Slack, Teams, and Zoom.
What is your favorite aspect of this product?
I think it is a product that should be considered, especially in departments that exchange communication between offices and within teams using Excel management, spreadsheets and other cloud services. Automation and external linking feature (linking from Standard or higher, automation from Pro plan or higher). Phase management, including text communication/data management in new/existing sales. It can be used as a CRM well enough on a small scale.
What do you dislike most about this product?
I think if you release some of the external linking and automation functions, even from the basic ones, the market share will increase. The various parts are comprehensive and applicable, and if you understand and agree with the usage and reason to set the price, it is a beautiful platform that you don't have to worry about the price
What recommendations would you give to someone considering this product?
Suitable for problem-solving, specific effects and project plan management. Even in industries that have difficulty managing time and understanding projects, Gantt charts provide a visual way to track each task. It's nice to be able to invite guest users like Kintone, and there are plenty of external linking functions, so you don't miss anything.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Elizabeth R.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2023
Features are useful but not the best.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday fuels collaboration and provides live tracking of leads and prospects. It has a helpful tagging feature to alert teammates of any updates or tasks.
What is your favorite aspect of this product?
I appreciate the visuals of Monday and the charts it organizes prospects and contacts into.
What do you dislike most about this product?
It is difficult to integrate and sync contacts. You are also unable to track leads' responses to emails.- you must manually note this.
What recommendations would you give to someone considering this product?
Research your email marketing tools and make sure Monday.com connects properly, so you don't have to sync contacts or make notes twice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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