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monday.com
8.9 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Task Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Transparent

Feature Ratings

Average 88

Task Assignment

89

List Tasks

89

Task Categorization

89

Task Status

88

Task Prioritization

87

Due Dates

87

Shared Task List

87

Task Reporting

86

Add Notes

86

Add Attachments

86

Drag and Drop Prioritization

84

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Breadth of Features

85

Quality of Features

85

Usability and Intuitiveness

84

Ease of Customization

83

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

75

Also Featured in...

Product Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Midmarket

Score 8.7

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Customer Relationship Management - Small Business

Score 8.4

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Daniel M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Automation heaven!

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Being online based and a mobile version its literally accessible for the team from anywhere at any time.

What is your favorite aspect of this product?

The integration alongside the automation has really allowed us to streamline processes and allows our team to focus on more pressing tasks, which are still aided by Monday.com

What do you dislike most about this product?

Sometimes we have had it where the customer support has taken a number of days to come back to us and we have to had make the processes manual again to get by.

What recommendations would you give to someone considering this product?

Monday.com is a brilliant system and can be easily retrofitted to your needs. i would think of a couple of processes you have and get the support team/sale team to explain just how easily these can be automated.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Security Protects

Cons

  • Less Effective Service
  • Under Delivered
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

monday.com: One-stop destination for management

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yvonne R.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Flexible Project Management Made Easy with monday

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Monday.com allows for extensive customization of boards, views, automations and more through their visual interface without code. This level of flexibility is unmatched

What is your favorite aspect of this product?

Being able to completely customize boards, views, automations and other elements of how work is organized and tracked in monday.com, without relying on code or developers, is incredibly powerful. It means teams can truly model any business process or workflow in a visual way that makes the most intuitive sense for their specific needs

What do you dislike most about this product?

Connecting reporting to key metrics like budgets, deadlines, resources is challenging without custom objects or fields

What recommendations would you give to someone considering this product?

Ensure compatibility. Check for integrations with any essential existing tools like CRM, help desk, etc

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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