What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Project Management - Enterprise category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Saves Time

Feature Ratings

Average 84

Collaboration

91

Workflow Management

86

Resource Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

83

Time & Expense Tracking

83

Document Management

82

Reporting

81

Mobile Access

80

Hierarchical Task Management

80

Budget Management

79

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

78

Vendor Support

77

monday.com Reviews

Cristiana Elena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Good project management tool

Likeliness to Recommend

5 /10

What differentiates monday.com from other similar products?

If refering to this tool as a project management tool, monday.com is a wonderful platform to do this as it has many functionalities and also capabilities for further customisation through various workflows that can be set to send team notifications straight to their inboxes. It aslo provides very nice project views in different styles, according to everyone's needs.

What is your favorite aspect of this product?

It makes team colaboration very easy.

What do you dislike most about this product?

The fact that one needs to set up all the structure of project management including building the boards, the automations, the rules, etc. It is very much a blank canvas where people need to know what they want to build in order to use it, otherwise its funtionalities can be easely wasted.

What recommendations would you give to someone considering this product?

It is a brilliant tool for team collaboration and project management but it is not a CRM as it lacks lead management functioanlity, sales management and marketing automations. It has the ability to connect with other platforms that do this but for most businesses this can get really messy.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Inhibits Innovation
  • Under Delivered

Dorothy R.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Well-integrated solution for marketing business.

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

In addition, Monday.com software can create a content repository for swift access to relevant knowledge resources requisite to create sales proposals. If you don’t have any idea about web development so we can find it difficult to customize.

What is your favorite aspect of this product?

Monday.com has all packed features with the great integration and it also provides the great customer support for our business. We can also get the benefit from the marketing communication which always us to connects from our office. It has the great ability to see prospect engage far past the standard email tracking tool.

What do you dislike most about this product?

The main drawback about this tool is that Monday.com is not responsible to keep track at all new features because customers cannot easily understand about its functionality. Monday.com features are very difficult to shares real-time mobile and email alerts every time proposals are viewed or forwarded. The main drawback about this software is that the setup and customization process of Monday.com is not very simple because of its difficult functions.

What recommendations would you give to someone considering this product?

Monday.com is a perfect platform for multiple businesses because it can help us to create online presentations, design proposals, manage contracts and analyze contract performance. Monday.com is best for team management because I can easily manage my team and business also it has great reporting functionality to customize the customers in a very effective way. I would like to use this software for marketing automation for different marketing campaigns for different team members and I really liked because it is very helpful and amazing software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Frank R. C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

More and more applications are available

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

In addition to the essential project/task management functions, a chat space (data management is possible) is provided for each item. The user interface is easy to use, like an SNS so it can be used as a communication tool. SaaS own functions, points and functions that contributed to the problem. It was good to be able to confirm if it's OK to assign additional items, such as if it's busy or free. You can share articles and tasks by adding guest users. There are also various purposes and types of external collaboration destinations, such as GitHub, Zendesk, FacebookAds, Gmail, Google Calendar, Slack, Teams, and Zoom.

What is your favorite aspect of this product?

I think it is a product that should be considered, especially in departments that exchange communication between offices and within teams using Excel management, spreadsheets and other cloud services. Automation and external linking feature (linking from Standard or higher, automation from Pro plan or higher). Phase management, including text communication/data management in new/existing sales. It can be used as a CRM well enough on a small scale.

What do you dislike most about this product?

I think if you release some of the external linking and automation functions, even from the basic ones, the market share will increase. The various parts are comprehensive and applicable, and if you understand and agree with the usage and reason to set the price, it is a beautiful platform that you don't have to worry about the price

What recommendations would you give to someone considering this product?

Suitable for problem-solving, specific effects and project plan management. Even in industries that have difficulty managing time and understanding projects, Gantt charts provide a visual way to track each task. It's nice to be able to invite guest users like Kintone, and there are plenty of external linking functions, so you don't miss anything.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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