Mixpanel Logo
Mixpanel Logo
Mixpanel

Mixpanel

Composite Score
8.1 /10
CX Score
8.4 /10
Mixpanel
8.1 /10

What is Mixpanel?

Mixpanel's event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products.

Company Details


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Awards & Recognition

Mixpanel won the following awards in the Product Analytics category

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Mixpanel Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mixpanel.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
83%
Conflict Resolution:
94%
Strategy & Innovation:
91%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mixpanel?

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0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Effective Service

Feature Ratings

Average 81

Analytics and Reporting

88

Device and Browser Analytics

86

Data Integrity

86

Conversion Analysis

84

Audience Segmentation

83

Data Warehousing

82

Data Analysis and Survey Function

81

API Framework

81

Marketing Analytics

80

Data Management

78

Mobile Functionality

77

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Quality of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

83

Breadth of Features

83

Ease of Data Integration

83

Vendor Support

80

Ease of IT Administration

77

Availability and Quality of Training

77

Ease of Customization

77

Mixpanel Reviews

Bachu V.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Best tool for Product Analytics

Likeliness to Recommend

10 /10

What differentiates Mixpanel from other similar products?

The overall experience is much better. Plus the Integration was super easy. As an end user, I have hardly seen anyone struggling to use the mixpanel. Super easy and gives you the best insight!

What is your favorite aspect of this product?

The User experience is the best. I really love the fact how someone can easily learn Mixpanel and get started on day 0 itself. Overall the funnel insights and data analytics it provides with just few clicks is an absolute bliss!

What do you dislike most about this product?

Given that it helps you with product analysis on the go, it surely has some limitations when you want to get a complex data which might involve few logics which aren't present in Mixpanel. Neither you have an option to customise it.

What recommendations would you give to someone considering this product?

Mostly it would be to scope out your requirements in the beginning for a long term vision. The set up is cumbersome and might be difficult if you make too many changes after the integration.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Gregory Q.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Analytics, the way they should have been

Likeliness to Recommend

9 /10

What differentiates Mixpanel from other similar products?

ease of implementation dashboard graphics

What is your favorite aspect of this product?

Report graphics

What do you dislike most about this product?

Lack of query customisation

What recommendations would you give to someone considering this product?

Easy to use analytics and dashboard made easy

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Generous
  • Less Transparent
  • Less Friendly Negotiation

Tyson C.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and gives needed data insights.

Likeliness to Recommend

10 /10

What differentiates Mixpanel from other similar products?

It’s documentation is amazing so it’s super easy to integrate.

What is your favorite aspect of this product?

The ease of integration.

What do you dislike most about this product?

Getting dashboards setup right can be tricky.

What recommendations would you give to someone considering this product?

If you don’t already have analytics setup then you should pull the trigger on mixpanel. It’s worth the minimal investment needed to get it up and running.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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