Microsoft Viva Engage (Yammer) Logo
Microsoft Viva Engage (Yammer) Logo
Microsoft Corporation

Microsoft Viva Engage (Yammer)

Composite Score
8.4 /10
CX Score
8.7 /10
Microsoft Viva Engage (Yammer)
8.4 /10

What is Microsoft Viva Engage (Yammer)?

Staying connected is more important than ever. Viva Engage (formerly Yammer) is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.

Company Details


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Microsoft Viva Engage (Yammer) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Viva Engage (Yammer).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

93 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Viva Engage (Yammer)?

4% Negative
6% Neutral
90% Positive

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Trustworthy
  • Fair

Feature Ratings

Average 80

Listings

84

Employee Engagement

82

Networked Enterprise

81

Department Zones

81

Branded Premium Mobile

81

Employee Directory

81

Broadcast to TVs

80

News Feed

80

File Sharing Collaboration

80

Home Page

80

Reporting and Analytics

80

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Ease of IT Administration

79

Business Value Created

79

Ease of Data Integration

79

Availability and Quality of Training

78

Breadth of Features

78

Quality of Features

77

Ease of Customization

76

Vendor Support

76

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

73

Microsoft Viva Engage (Yammer) Reviews

Johnathan L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

I never found a useful fit for my workflow

Likeliness to Recommend

1 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

I don't know. Tell me, and we will both know. I found it to be redundant and not practical. There are plenty of other apps which are a better fit. Microsoft's Teams is better to use, in my opinion.

What is your favorite aspect of this product?

There aren't any. I dread using the product. I avoid it as much as I can.

What do you dislike most about this product?

It seems to be a waste of time and energy to me. It is very confusing and "noisy."

What recommendations would you give to someone considering this product?

Look at Microsoft's Teams product first. Yammer seems limited to me and not well integrated into the rest of the Office 365 suite.

Pros

  • Acts with Integrity
  • Unique Features
  • Fair
  • Altruistic

Cons

  • Less Effective Service
  • Wastes Time
  • Less Performance Enhancing

Usman Z.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Yammer: Your Workspace Social Platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

Yammer and Workplace by Facebook are two market leading Social Media platform for companies. Due to complete O365 package Yammer makes it to most of companies. Due its rich feature set it is highly useable in market.

What is your favorite aspect of this product?

Yammer is a like Facebook for office where you can n create communities and can discuss topics. Make announcements, make department groups for department level communication and in bigger picture on company level as well. Create Polls to make it more collaborative and interesting for all users. Praise your teammates and create fun activates as well using Yammer.

What do you dislike most about this product?

Sometimes integrations with 3rd party tools makes it difficult.

What recommendations would you give to someone considering this product?

Effective communication is essential and pandemic made it sure. Yammer is perfect tool to engage your employees for information sharing at department level and at company level as well. So this is go to platform for any kind of enterprise. Healthy Communication among employee creates healthy environment to work.

Pros

  • Reliable
  • Inspires Innovation
  • Caring
  • Saves Time

Matthew D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

You bought this when you bought Microsoft.

Likeliness to Recommend

3 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

I think the best thing yammer has going for it is that everyone in the University has it and can see a homepage. Teams has become the dominant digital communication platform, but is missing an 'everyone' team or user story. Yammer actually does that pretty well.

What is your favorite aspect of this product?

Having the ability to write to all users across the organization, and have an organization centric micro blogging platform.

What do you dislike most about this product?

It's experience on mobile is bad. When I used it more regularly, I couldn't even see the original message when I attempted to reply. Lack of adoption is also a major roadblock.

What recommendations would you give to someone considering this product?

Use teams. It does most of what yammer was intended to do, but does it better. If you aren't currently tied to MS, use slack : it has a clearer user story, and has better integrations.

Pros

  • Enables Productivity
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status
  • Commodity Features
  • Less Efficient Service

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