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Microsoft Corporation

Microsoft Teams

8.7 /10

1887 Reviews Write a Review

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What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details

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Awards & Recognition

Microsoft Teams won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

2 Top Rated Features

2023

0 Top Rated Capabilities

5 Top Rated Features

2022

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

4% Negative

8% Neutral

88% Positive

Pros

Respectful
Enables Productivity
Reliable
Trustworthy

Feature Ratings

Average 84

Instant Messaging

Video Conferencing

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Keyboard Mouse Control

File Transfer

Audio Controls

Facilitator Functions

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Unified Communications as a Service

Score 8.8

View Microsoft Teams in this category (opens in a new tab)

Business Instant Messaging - Enterprise

Score 8.6

View Microsoft Teams in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Microsoft Teams in this category (opens in a new tab)

Microsoft Teams Reviews

Teddy M.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

. Microsoft Teams lets you host audio, video, and web conferences with anyone inside or outside your organization.

What is your favorite aspect of this product?

Chats of which people Use

What do you dislike most about this product?

Audibility-Not Most of the time though

What recommendations would you give to someone considering this product?

its Fast and Easier to use

Pros

Trustworthy
Efficient Service
Saves Time
Respectful

Lucy K.

Role: Information Technology
Industry: Biotechnology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

It is god enough compared to other products

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Teams can accommodate very large meetings with hundreds or even thousands of participants, making it suitable for webinars or company-wide events

What is your favorite aspect of this product?

For businesses with strict security and compliance requirements, Teams offers robust features to address those concerns. Additionally, the ability to manage large meetings and comprehensive administrative controls cater to the needs of large organizations.

What do you dislike most about this product?

While there's a freemium model, the free tier of Teams offers limited features compared to some competitors, potentially hindering adoption for casual users or those on a tight budget.

What recommendations would you give to someone considering this product?

Do you need a platform for large meetings, webinars, or complex team collaboration projects? Teams can handle extensive collaboration requirements.

Pros

Caring
Saves Time
Fair
Over Delivered

Rahul s.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

TEAMS : Collaboration made easier

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams has a better user interface with easy navigation . It supports better audio and video conferencing alongside various feature to present and explain.

What is your favorite aspect of this product?

This product provide high quality video and audio conferencing along with whiteboard to improve visual presentation.

What do you dislike most about this product?

Teams takes a lot of time to load , file download and upload takes a lot of time

What recommendations would you give to someone considering this product?

Go through proper documentation and training in order to use the app to its maximum.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Microsoft Teams

What is Microsoft Teams?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Teams Ratings

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Teams?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Unified Communications as a Service

Business Instant Messaging - Enterprise

Digital Workplace

Microsoft Teams Reviews

Teddy M.

Fantastic Product

Likeliness to Recommend

Pros

Lucy K.

It is god enough compared to other products

Likeliness to Recommend

Pros

Rahul s.

TEAMS : Collaboration made easier

Likeliness to Recommend

Pros

Most Popular Microsoft Teams Comparisons

Zoom

Google Meet

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Instant Messaging

Video Conferencing

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Keyboard Mouse Control

File Transfer

Audio Controls

Facilitator Functions

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization