What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
App Delivery and Access
Virtual Offices
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
MATHEWS R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Teams allows you to organize communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams offers high-quality video and audio conferencing with features like screen sharing, meeting recording, and background effects. It's especially useful for remote or hybrid teams. Security and Compliance
What is your favorite aspect of this product?
reliability
What do you dislike most about this product?
Team Size Limitations Notification Overload
What recommendations would you give to someone considering this product?
reduce notification and improve search functionality
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rahul K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2024
Powerful collaboration, but can be overwhelming.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its deep integration with Microsoft 365, allowing seamless collaboration on Word, Excel, and PowerPoint documents. It offers robust chat, video conferencing, file sharing, and task management features, all within a unified platform. Teams also supports advanced security, compliance, and enterprise-level administration, making it particularly suited for organizations already using Microsoft’s ecosystem.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365. It makes collaborating on documents, spreadsheets, and presentations within the app incredibly efficient, allowing users to work in real-time without leaving the platform. This centralizes communication and productivity tools, streamlining workflows for teams.
What do you dislike most about this product?
One of the drawbacks of Microsoft Teams is its complexity and steep learning curve, especially for new users. With so many features, settings, and integrations, it can feel overwhelming to navigate, particularly for smaller teams or those unfamiliar with Microsoft’s ecosystem. Additionally, it can become slow or cluttered when too many channels and files accumulate.
What recommendations would you give to someone considering this product?
For someone considering Microsoft Teams, I'd recommend ensuring your organization already uses or plans to adopt Microsoft 365, as Teams integrates best with those tools. Take time to familiarize yourself with its features and settings, as it can be complex. Start with clear structure and organization in your teams, channels, and permissions to avoid clutter. Also, encourage team members to utilize Teams for both communication and collaboration to fully leverage its capabilities, especially for file sharing and co-editing. Lastly, invest time in training to ensure everyone gets the most out of the platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Praneetha M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Powerful communication and collaboration tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is tightly integrated with the Microsoft 365 ecosystem( Word, Excel, PowerPoint, Outlook and SharePoint), making it more powerful tool for collaboration and teamwork communication. Through chat, video meetings, voice calling, file sharing and collaboration into single platform. This eliminate the need for switching between different tools for different communication needs.
What is your favorite aspect of this product?
Teams allows users to co-author documents in real-time, making it easier for teams to work on shared files directly from withing the platform. Channels in teams help to organize conversations by topic, project or department. This helps by keeping the discussion organized, and everyone involved can follow context easily.
What do you dislike most about this product?
Microsoft Teams is the best tool for team collaboration and communication even during remote work. I have no dislike so far.
What recommendations would you give to someone considering this product?
It's deep integration with other Microsoft tools, enterprise-level security makes it a powerful collaboration and communication platform.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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