What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Akash A.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
One of best product available in market
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has best features as compared to other products in market
What is your favorite aspect of this product?
It has very clear video onferencing feature
What do you dislike most about this product?
Nothing specific but at time it hangs but that is very rare
What recommendations would you give to someone considering this product?
Consider it as a potential product for your organization as it can serve your needs in best ways
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Thomas P.
- Role: C-Level
- Industry: Media
- Involvement: Initial Implementation
Submitted Sep 2023
The Ultimate Level of Communications!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The level of userfriendlyness. It's great I can not complain at all. Very easy for the non-familier user to utilize.
What is your favorite aspect of this product?
The video conferencing is wayyyyy better then Zoom. even the quality of sound far surpasses that of Zoom.
What do you dislike most about this product?
zteams takes a little bit to load.
What recommendations would you give to someone considering this product?
This program will bring internal communications within your company to the next level.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Antonio G.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Excellent platform for internal communications.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This application enables the workplace to conduct much more efficient and open group interactions, as well as making talks more relaxed and less rushed. Microsoft Teams is assisting us with collaboration on a scale and convenience we had not before envisaged; this is a single tool that addresses numerous organizational demands and, most significantly, operates all of the time. Microsoft Teams provides a platform for organizations and enterprises to work and communicate remotely. I can communicate with my coworkers by phone or video conference whether I am in the office or working from home.
What is your favorite aspect of this product?
Allows for internal and external collaboration, instant messaging, audio/video conferencing, file sharing, and the formation of groups with specified user rights. Teams works easily with other Microsoft products like as Office and Outlook, and the user experience is simple and straightforward. Microsoft Teams has so many features that I really appreciate; it's incredibly easy to identify individuals to connect with and maintain track of earlier discussions. Because I have a lot of communications, any unread messages that I can comprehend will be highlighted black so you know there are pending messages to read.
What do you dislike most about this product?
The number of individuals on screen with a camera looks to be limited in video conferencing; Microsoft may increase this in the future. I've noticed one disadvantage that I believe could pose a security risk: anyone within an organization can create a team, and I believe that creating unnecessary teams could eat up a lot of storage space. To combat this, I believe organizations should have a procedure in place to prevent people from creating multiple teams.
What recommendations would you give to someone considering this product?
You can use Microsoft Teams to solve the challenges of virtual meetings, whether we are in the office or outside, and we can link project team members and the complete organizational hierarchy available in teams. With Microsoft Teams, file sharing, screen sharing, and voice video calling have all become extremely simple.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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