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Unified Communications as a Service
Microsoft Teams vs AT&T Office@Hand
Compare Microsoft Teams and AT&T Office@Hand using real user data focused on features, satisfaction, business value, and the vendor relationship.
What is Unified Communications as a Service (UCaaS) Software?
Unified Communications as a Service (UCaaS) software delivers communication services on a single unified platform over the cloud. Software features include email, video conferencing, chat/instant messaging, collaboration, and file sharing. Sometimes referred to as Unified Communications (UC) or Unified Communications & Collaboration (UC&C).
Common Features
Presence IM | Web & Desktop Conferencing | Mobility | Third-Party Integration | Secure Access | Analytics Reporting | Session Border Controller | Call Management | Continuous UCC | Speech Access and Personal Assistant | Centralized Management Portal | Communications | Audio Transcription
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Emotional Footprint
How to Read
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The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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