What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Collaboration made simple by Microsoft teams.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Thomas M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Achieve victory with Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has been a terrific tool since the transition to virtual meetings since it allows the integration of many Microsoft applications already in use by the firm (To Do, Planner, Excel, Outlook, etc.). There is no need to send an email requesting a meeting to contact someone on your company's team, and it is simple to exchange files with everyone present in a meeting or conference call. require. The ability to reply to messages was added, which makes it easier to pick up where one left off in a conversation.
What is your favorite aspect of this product?
As compared to other communication tools, teams stands out for the unique features it provides. Having the possibility to link to other programs, without leaving it, is one of the finest features and has been used extensively in the industry and in academic settings. It's convenient since everyone in the conference can view the shared document without having to switch applications.
What do you dislike most about this product?
On Teams, you cannot do things like delete or resend a message that has already been delivered, pass a message to a different chat, or reach out to someone who isn't part of your company without first inviting them to a meeting by email. Meeting calls can be recorded, but regular calls cannot.
What recommendations would you give to someone considering this product?
Many businesses now need their employees to operate on a system based on Microsoft Office programs. Our work with Microsoft Teams has led to frequent invitations to join client meetings and collaboration efforts. There are several possibilities for linking and integrating with other systems, however (to be completely transparent) we don't make heavy use of them at the time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rakesh S.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2023
Fantastic messaging and meeting produce
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Historical chat capability
What is your favorite aspect of this product?
continuity of message
What do you dislike most about this product?
take more than expected recourse..
What recommendations would you give to someone considering this product?
it should ne optimised for system resourse
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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