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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Kaniaru K.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
easy to implement for videoconferencing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamless Microsoft 365 Integration. Instant Chats. Conversation Channels. Reduced Email. Direct Access to Email, Skype, OneDrive, and SharePoint. Collaborate Live in Real Time.
What is your favorite aspect of this product?
Direct Access to Email, Skype, OneDrive, and SharePoint Teams provides you with access to Microsoft 365 applications within one location, letting you work more efficiently. Access files and documents in OneDrive and SharePoint, plus make calls and conduct video conferences directly from Teams.
What do you dislike most about this product?
Limited Flexibility Every time you create a new Team on the platform, you start a new structure from scratch. Unfortunately, Teams doesn’t offer much flexibility in terms of replicating structure.
What recommendations would you give to someone considering this product?
Microsoft Teams is the ultimate tool for collaborating at work. Teams provides a fully decked-out document storage, chat, and online meeting environment. Teams is Microsoft’s answer to programs like Slack or Google Meet.
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Altruistic
Please tell us why you think this review should be flagged.
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Ellie K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Great product that is super easy to use!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrations with other applications, whole company solutions (calendar, outlook, etc.)
What is your favorite aspect of this product?
Smooth integration
What do you dislike most about this product?
I can’t think of anything
What recommendations would you give to someone considering this product?
It’s a great choice!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Gavin M.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great product. Game changer for productivity.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with other Microsoft products.
What is your favorite aspect of this product?
Channels and chat are helpful on a daily basis for asynchronous work.
What do you dislike most about this product?
Nothing. It’s a good product.
What recommendations would you give to someone considering this product?
Move on to this as soon as you’re ready. You won’t regret it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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