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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Devin H.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2024
Product is an all-in-one amazing package
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It provides a system that meets all the needs of our large organization. It is comprehensive and provides a wide range of services for us.
What is your favorite aspect of this product?
I love being able to do the instant messaging and meetings through it as it is an easy streamline process.
What do you dislike most about this product?
Sometimes the group messaging can be a little bit hard to navigate.
What recommendations would you give to someone considering this product?
Don't wait any longer before you implement this for your company or for yourself. It surpasses zoom in a lot of ways.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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Rajat M.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2024
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Unified communications and collaboration platform
What is your favorite aspect of this product?
Seamless integration with Microsoft 365.
What do you dislike most about this product?
Performance issues with large teams.
What recommendations would you give to someone considering this product?
Ideal for businesses using Microsoft 365.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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DIWAKAR B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Nov 2024
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools due to its deep integration with Microsoft 365, enabling seamless access to apps like Word, Excel, and SharePoint within the platform.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its all-in-one collaboration hub, where you can seamlessly chat, host meetings, collaborate on documents, and integrate third-party apps—all within a single platform.
What do you dislike most about this product?
One common drawback of Microsoft Teams is its complex navigation for new users, especially in managing multiple teams and channels, which can feel overwhelming at first. Additionally, the resource-heavy nature of the app may cause performance issues on less powerful devices.
What recommendations would you give to someone considering this product?
Customize Your Workspace: Use third-party app integrations and bots to tailor Teams to your specific workflows. Train Your Team: Invest in user training to ensure everyone understands features like channels, tabs, and meeting tools for maximum productivity. Optimize Notifications: Set up customized notification settings to avoid information overload while staying informed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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