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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Manoj M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
Microsoft Teams - For better collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams has the best user interface when it comes to usability. Microsoft has considered enhancing the user experience and they have succeeded in it by making Teams a vest and useful app for team collaboration during the pandemic times.
What is your favorite aspect of this product?
The AI avatar feature which was introduced as an early access feature was good. It kind of made the team collaborations fun and engaging.
What do you dislike most about this product?
The notifications needs to be integrated within the app instead of making it pop out as a separate window which annoys me while multitasking
What recommendations would you give to someone considering this product?
I would advise to definitely consider this product if you want to bring more fun and engageent in the team.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Adam F.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
Exceptional Solution Empowering Productive Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams enhances business productivity and collaboration. The vast range of integrations with both the Microsoft product ecosystem (e.g., Microsoft To-Do & Outlook) plus the additional external third-party platforms (such as PowerBi, Sociabble, and the FT to name just a few) mean users can work on a range of tasks from one place.
What is your favorite aspect of this product?
One of my favourites is the ability to "rollback" a shared document to a previous version. When working with large teams, individuals can accidentally change or delete something important. With Microsoft Teams, the owner of the document can easily refresh the impacted file to go back to the previous update(s). MS Teams has also got some great video conferencing features - from dynamic backgrounds to The Sim's-like avatars. While not business-critical, they allow camera-shy members of the team to have a virtual presence - rather than just a circle with their initials which feels more impersonal.
What do you dislike most about this product?
Broadly speaking, Microsoft Teams does everything it needs to do, well. There is the occasional issues with contact status availability not updating in real-time (e.g., showing as online when they are offline) but this isn't a consistent and regular problem nor does it have much of an impact on cross-personnel productivity.
What recommendations would you give to someone considering this product?
As with any solution, it's important to scope your businessness requirements. Microsoft Teams is not cheap and the more advanced features come at a premium. Is the platform worth it? Most definitely. But, not all organisations have the financial flexibility to accommodate.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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Ahmet Burak B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Best for Corporate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I think what differentiates MS Teams is to be able to work smoothly in every operation system
What is your favorite aspect of this product?
I like the fact that it's secure, fast and reliable.
What do you dislike most about this product?
I do not like the invite links because they're so complicated.
What recommendations would you give to someone considering this product?
I'd recommend them to get used to this tool especially when they are invited to corporate calls.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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