What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vishal S.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2024
Best security and data protection standards.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Most secured, user friendly and easy to use API integration & features with better pricing.
What is your favorite aspect of this product?
Best interface and its integration with other M365 products and third part apps.
What do you dislike most about this product?
No such dislikes. One has to go for 1- or 3-year agreements with volume purchase to get better discounts.
What recommendations would you give to someone considering this product?
Just go for it if you want to use rich online meetings, Audio- Video callings with best security available from Microsoft.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Guilherme M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Best enterprise communication app, easy to adapt
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration with Office 365, which has the best tools in market. This really facilitates the daily job.
What is your favorite aspect of this product?
How it eases the communication, not only between my colleagues, but also with other partners of other companies.
What do you dislike most about this product?
It's a heavy application, in low-end computers it may affect the performance.
What recommendations would you give to someone considering this product?
Try to extract the maximum of this tool, it can make your job a lot easier.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rohit G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Dynamic and Real-time chat enabled tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft is robust tool for video and audio conferencing which supports up to 10000 peoples at time. Different collaborative features differentiates Microsoft teams from other similar products. Meeting recaps is one different feature Microsoft teams introduced.
What is your favorite aspect of this product?
My favorite aspect is live transcription and file sharing. As it makes experience smooth and seamless.
What do you dislike most about this product?
I have experienced delayed notifications sometime that I did not liked.
What recommendations would you give to someone considering this product?
Surely its yes from me considering all my experience with Microsoft teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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