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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2101152/original/2101152.jpg?1695373883)
Warwick B.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2023
Feature Rich, but a bit buggy at times.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's really just about infrastructure. If your company uses 365 then you will benefit from teams over Zoom or google meet and visa vera.
What is your favorite aspect of this product?
Screen Sharing is my favourite feature and works very well with a stable internet connection.
What do you dislike most about this product?
Microsoft Team crashes on many users at the same time with no accountability.
What recommendations would you give to someone considering this product?
I would recommend thinking about the alternatives first, however, if you are currently using 365 then it will be one to consider.
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Acts with Integrity
Cons
- Less Reliable
- Less Performance Enhancing
- Under Delivered
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2100983/original/2100983.jpg?1703254781)
Willis P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Ease to use, Great compatibility
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ease of use and compatibility with office tools
What is your favorite aspect of this product?
The integration with the office suite for document sharing
What do you dislike most about this product?
Inconsistence behavior when you need to login with different user accounts from different domains
What recommendations would you give to someone considering this product?
Install the products and their addons for your devices for better communications at any time any day
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1938505/original/1938505.jpg?1695829252)
Dominik B.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2023
easy to use and became essential for our team
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
integration within Microsoft Office 365 space, automation options, file sharing, compatibility
What is your favorite aspect of this product?
instant messaging and file sharing
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
definitely the best out there for its job
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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