What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Kunal T.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
Webinar and big event tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
integrates all collaboration tools into one hub, which helps streamline everything from chat to document editing better than competitors.
What is your favorite aspect of this product?
live captions and ability to collaborate on Word and Excel docs in real time during meetings.
What do you dislike most about this product?
issues sometimes arise with larger groups
What recommendations would you give to someone considering this product?
need tight integration for collaboration.
Pros
- Efficient Service
- Generous Negotitation
- Effective Service
- Caring
Cons
- Less Transparent
- Slower Product Innovation
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
SUMIT B.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2024
collaboration in one place
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
microsoft 365 lets you edit, share, and collaborate on documents.
What is your favorite aspect of this product?
live document sharing, talking, and chore management are fantastic.
What do you dislike most about this product?
older phones may have too many delayed alerts.
What recommendations would you give to someone considering this product?
business microsoft office users collaborate.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Respectful
Cons
- Less Productive
- Wastes Time
Please tell us why you think this review should be flagged.
Ganesh G.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2024
Powerful communication and business tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Because it easily connects with Microsoft 365 applications like Word, Excel, and PowerPoint, Microsoft Teams stands out as a tool for document collaboration. In addition to supporting several communication channels, including audio, video, and chat calls, it has robust security measures. Teams is appropriate for companies of all sizes and offers a great deal of customisation through third-party app integrations. It remains up to date with new features and enhancements thanks to frequent upgrades.
What is your favorite aspect of this product?
The smooth integration of Microsoft Teams with Microsoft 365 apps is my favourite feature. This interface streamlines workflows and increases productivity by enabling simple collaboration on documents, spreadsheets, and presentations right within the Teams environment. One key feature that distinguishes Teams from other collaboration solutions is the ability to co-author documents in real-time without navigating between applications.
What do you dislike most about this product?
Even while Microsoft Teams is great overall, there are moments when the sheer number of notifications becomes too much to handle.
What recommendations would you give to someone considering this product?
I advise utilising Microsoft Teams' connectivity with Microsoft 365 apps if you're thinking about using it for smooth collaboration. Explore the different third-party app connectors to customise the platform to your needs and adjust your notification settings to prevent getting overloaded. To fully utilise its advantages, utilise the wealth of training materials that are available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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