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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Somil A.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2023
Well integrated Product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its deep integration with the Microsoft 365 suite, offering seamless compatibility with Office applications like Word, Excel, and PowerPoint, and robust collaborative features within these tools. It provides exceptional video conferencing capabilities, including large meeting capacities and advanced features like background blur and Together mode. Additionally, Teams offers a comprehensive set of security and compliance tools, making it a preferred choice for organizations that prioritize data protection and regulatory compliance.
What is your favorite aspect of this product?
I appreciate the aspect of Microsoft Teams is its deep integration with the Microsoft 365 suite. This feature streamlines workflow by allowing users to collaborate on documents, spreadsheets, and presentations within the Teams platform, reducing the need to switch between applications. It enhances productivity and simplifies the user experience, especially in a remote or hybrid work environment where seamless digital collaboration is essential. This integration exemplifies how Teams is designed to be a comprehensive, all-in-one collaboration solution, catering to diverse workplace needs.
What do you dislike most about this product?
I think Microsoft Teams can be resource-intensive, potentially leading to slower performance on less powerful devices. This aspect can be challenging in environments where users have varying hardware capabilities.
What recommendations would you give to someone considering this product?
I think it is a great integrated enviroment in a productive task view and I would recemmond people to look into it for their enterprises.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Client's Interest First
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Martin T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
One of the best products on the market!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The difference between Teams and other similar products is the availability of the app - it never disappoints you when you need it.
What is your favorite aspect of this product?
Microsoft Shifts - such a great tool to manage your team's shifts.
What do you dislike most about this product?
Screen sharing - could be drastically improved in my opinion.
What recommendations would you give to someone considering this product?
Definetly give this product a shot - probably the best on the market.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Caring
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Sabrina M.
- Role: Human Resources
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Nov 2023
Great for a enterprise company. Very user friendly
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of us and relatability
What is your favorite aspect of this product?
Increases productivity
What do you dislike most about this product?
The search within a conversation feature, or not being able to forward files at ease.
What recommendations would you give to someone considering this product?
Very user friendly
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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