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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Joe Z.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Mar 2024
Microsoft Teams - Cheaper isn't better
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
included in the microsoft license(s). No added budget.
What is your favorite aspect of this product?
Integrated easily with AD and our systems.
What do you dislike most about this product?
The UI, training,
What recommendations would you give to someone considering this product?
Test the product out thoroughly. This includes not just windows but also on a mac. Make sure it meets your expectations. Have a NON-IT user test it also. This will help with what you actually might need.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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Abhiraj B.
- Role: Student Academic
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2024
An all rounder product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has the most features among all its competitors.
What is your favorite aspect of this product?
its seamless usability.
What do you dislike most about this product?
People outside the institution cannot use it; there should be a temporary option to accommodate onboarding employees.
What recommendations would you give to someone considering this product?
It is an excellent choice for an organisation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Divyanshu S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
It is very easy to use and ui
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's easy to use and user interface
What is your favorite aspect of this product?
It's all support chat and meetings
What do you dislike most about this product?
I think it's file sharing is little slow
What recommendations would you give to someone considering this product?
Nothing more that little optimisation on slow internet
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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