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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2208650/original/2208650.jpg?1724589559)
Daniel L.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Aug 2024
Easy to use and helps being productive, recommend
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Intuitive and effective
What is your favorite aspect of this product?
Integrates with all my other Microsoft s/w
What do you dislike most about this product?
Sometimes it freezes
What recommendations would you give to someone considering this product?
Use it - you will find it effective
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mark R.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2024
TEams is a good standard work messaging system
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ease of use and familiarity for older less tech savvy users.
What is your favorite aspect of this product?
The ability to be in constant contact but on your own terms.
What do you dislike most about this product?
The lack of personalization, I would like to make it look more appealing.
What recommendations would you give to someone considering this product?
It's one of the easiest and most intuitive to use.
Pros
- Efficient Service
- Altruistic
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2213175/original/2213175.jpg?1730269175)
Sudheer Y.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Best Platform for Business Communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams comes with built-in Office 365 integration, enabling a wide range of functionalities such as file sharing, presentations, and cloud-based video recordings. These features are not available in many other similar chat tools.
What is your favorite aspect of this product?
- Video Conferencing - Integration with Outlook calender - Video recording while taking the meetings - File Sharing & Screen Sharing
What do you dislike most about this product?
Nothing to say any dislikes about this product
What recommendations would you give to someone considering this product?
I strongly recommend Microsoft Teams for any organization looking to enhance their business communication. Its ease of use and seamless integration with third-party tools make it an valuable asset.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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