![Microsoft Teams Logo Microsoft Teams Logo](https://cdn-public.softwarereviews.com/production/logos/offerings/3965/large/Microsoft_Office_Teams_%282018%E2%80%93present%29.svg.png?1657206945)
![Award Winner Award Winner Product Badge](https://cdn3.softwarereviews.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-306b3952665743f3b17f3b7aca8bb0406eae0c4a89cda5ecfda94a4970a1028f.png)
![](https://cdn-public.softwarereviews.com/production/favicons/offerings/3965/original/Microsoft-Teams-Logo-256px.png)
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2216063/original/2216063.jpg?1727890737)
Tarun S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Amazing messaging app for organization
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is an amazing messaging app for organizations that is faster, simpler, and expandable.
What is your favorite aspect of this product?
Ease of use to switch between multiple organizations.
What do you dislike most about this product?
Callertone!
What recommendations would you give to someone considering this product?
Make sure you have a plan, vision and the right partners.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2213191/original/2213191.jpg?1733775020)
Srujan E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great product for professional conferences
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has AI feature where the background can be customisable
What is your favorite aspect of this product?
Subtitle, when the live meeting happens, is the major favorite all
What do you dislike most about this product?
Sometimes it gets stuck majorly when updates happen, and we need to work on the implementation also.
What recommendations would you give to someone considering this product?
It is a great product for the official connectivity with in the departments and organised process inbuilt
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2213834/original/2213834.jpg?1737383112)
Prateek J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Best App in real-time collaboration and comm
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Real time collaboration and commination and Integration with Microsoft other app's
What is your favorite aspect of this product?
Video Conferencing and Calendar Management
What do you dislike most about this product?
When you install Team in Desktop and Mobile both sometime when some one call it got hung in both the device.
What recommendations would you give to someone considering this product?
You can hold web, video, and audio conferences with anyone in your company or outside of it using Microsoft Teams. No matter how many areas they are in, groups of ten or ten thousand people can assemble in one location.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)