Microsoft Teams Logo Award Winner Product Badge
Microsoft Teams Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Teams

Composite Score
8.9 /10
CX Score
9.1 /10
Microsoft Teams
8.9 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

Communications

88

Web & Desktop Conferencing

87

Mobility

86

Secure Access

85

Presence IM

84

Call Management

84

Centralized Management Portal

83

Audio Transcription

82

Continuous UCC

82

Session Border Controller

80

Speech Access and Personal Assistant

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Microsoft Teams Reviews

Tarun S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Amazing messaging app for organization

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It is an amazing messaging app for organizations that is faster, simpler, and expandable.

What is your favorite aspect of this product?

Ease of use to switch between multiple organizations.

What do you dislike most about this product?

Callertone!

What recommendations would you give to someone considering this product?

Make sure you have a plan, vision and the right partners.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Srujan E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product for professional conferences

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It has AI feature where the background can be customisable

What is your favorite aspect of this product?

Subtitle, when the live meeting happens, is the major favorite all

What do you dislike most about this product?

Sometimes it gets stuck majorly when updates happen, and we need to work on the implementation also.

What recommendations would you give to someone considering this product?

It is a great product for the official connectivity with in the departments and organised process inbuilt

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prateek J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best App in real-time collaboration and comm

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Real time collaboration and commination and Integration with Microsoft other app's

What is your favorite aspect of this product?

Video Conferencing and Calendar Management

What do you dislike most about this product?

When you install Team in Desktop and Mobile both sometime when some one call it got hung in both the device.

What recommendations would you give to someone considering this product?

You can hold web, video, and audio conferences with anyone in your company or outside of it using Microsoft Teams. No matter how many areas they are in, groups of ten or ten thousand people can assemble in one location.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons