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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Anirudh J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
"Average product" "Unified Communication Platform"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
1) Integration with Microsoft 365 Ecosystem 2) Customizability and Extensibility
What is your favorite aspect of this product?
Unified workspace
What do you dislike most about this product?
High resource consumption
What recommendations would you give to someone considering this product?
1) Leverage Integration with Microsoft 365 2) Customize Notification Settings 3) Utilize Meeting and Calling Features
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Perfect tool for communication
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
Marissa T.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2024
Lots of our operations are built around Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft products (Excel, Word, PPT)
What is your favorite aspect of this product?
It makes collaboration for a remote team much easier!
What do you dislike most about this product?
Calls can be dropped occasionally, some updates didn't show major improvement
What recommendations would you give to someone considering this product?
If you are using the Microsoft ecosystem, definitely take advantage of Teams
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
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