What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Marlyn L.
- Role: Operations
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2020
Collaborative, effective and robust communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is integrated into the Oficce 365 package which favors its use as a general subscription to the office suite, this is differentiating with other tools that must be purchased separately
What is your favorite aspect of this product?
Microsoft Teams is characterized by being simple to use and has a feature to make meetings or videoconferences safe, it has no limits in the organization of meetings and it is very economical compared to other similar products.
What do you dislike most about this product?
Microsoft Teams offers many useful functions for the company, although I would love them to incorporate a monitoring of the health of the network connection, this would allow both the interlocutor and the users to know if we have problems with the network or any of our colleagues.
What recommendations would you give to someone considering this product?
Microsoft Teams is an excellent option for managing meetings of any level, in addition if you acquired a license or business subscription, this Microsoft tool will be included, additionally it is an excellent option that does not require additional costs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted May 2020
Pretty good but a few things could be improved.
Likeliness to Recommend
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Reliable
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Kenneth B.
- Role: Consultant
- Industry: Engineering
- Involvement: Initial Implementation
Submitted May 2020
does what i need it to do at a good price
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
i really like the display of the participants feature of 4 major showings and others pop up as they speak
What is your favorite aspect of this product?
4 person window
What do you dislike most about this product?
there is nothing i dislike
What recommendations would you give to someone considering this product?
make the switch. it's easy and cost effective
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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