What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Oct 2020
Integrates well with their productivity suite
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2020
Robust Team Collaboration solution
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Matthew M.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2020
Excellent remote working collaboration software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Whole team can connect to one dashboard and can easily communicate with others.
What is your favorite aspect of this product?
It is highly reliable and has a great audio and video connections.
What do you dislike most about this product?
It can be a difficult transition from Outlook at times.
What recommendations would you give to someone considering this product?
Make sure to take lessons to learn how to bring together files, chats, and apps to one place for a more complete, integrated collaboration solution.
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
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