What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rajiv K.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2020
Easy to use - best collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a perfect collabration tool with cool integration with microsoft products.
What is your favorite aspect of this product?
Document collaboration and team chat
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
You need to review your needs - it may have features that you may not need
Pros
- Helps Innovate
- Saves Time
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Monica H.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2020
I have enjoyed using Microsoft Teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and integration with other Microsoft apps.
What is your favorite aspect of this product?
Connected share point sites.
What do you dislike most about this product?
Audio is often garbled and/or screen freezes mid call.
What recommendations would you give to someone considering this product?
Incorporate it into other Microsoft products.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Jun 2020
Love the gifs!
Likeliness to Recommend
Pros
- Unique Features
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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