What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Lauren M.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2020
Its a very user friendly system and easy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Th he file sharing
What is your favorite aspect of this product?
File sharing and messaging
What do you dislike most about this product?
The connectivity can be delayed sometimes
What recommendations would you give to someone considering this product?
It is a great product and to decibel at least give it a shot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Marco A.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2020
"Good product,though the E5 plan can grow costly".
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I believe they offer more features and capabilities than my previous provider. Also Microsoft is constantly improving and releasing new products.
What is your favorite aspect of this product?
Video conferencing availability is a great aspect of the product. Also the cost is minimal for my growing users.
What do you dislike most about this product?
The only thing I am not fond of is the dramatic price increase for E5 plan users as my company.
What recommendations would you give to someone considering this product?
If you have a small enterprise or you are a sole proprietorship. Start with a totally free level plan or trial version of the software product. It will give you time to implement and discover what level of usage is best for your business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2020
Overall great product! Easy to use and low cost.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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