What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Geoff G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
Fantastic Product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use
What is your favorite aspect of this product?
Screen share
What do you dislike most about this product?
not intuitive
What recommendations would you give to someone considering this product?
nothing at the moment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joe H.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2020
Microsoft Teams continues to improve
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It integrates well with other O365 products and continues to improve.
What is your favorite aspect of this product?
Collaboration
What do you dislike most about this product?
Teams Channels need improvement
What recommendations would you give to someone considering this product?
If you are a Microsoft O365 customer, Microsoft Teams is the way to go.
Pros
- Helps Innovate
- Enables Productivity
- Includes Product Enhancements
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
Easy to use, Better than phone calls!
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Performance Enhancing
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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