What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2020
Overall great product! Easy to use and low cost.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Oct 2020
Integrates well with their productivity suite
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2020
Robust Team Collaboration solution
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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