What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Very easy to use and has many great features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tom S.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Dec 2020
Teams is a one-stop collaboration solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamless integration with Office 365 and other Microsoft applications.
What is your favorite aspect of this product?
One app to call, chat, share files and to support end users.
What do you dislike most about this product?
Mobile app is cumbersome.
What recommendations would you give to someone considering this product?
If you are a Microsoft environment, then teams is a no brainer for a collaboration solution.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Efficient Service
- Less Generous
Please tell us why you think this review should be flagged.
walter M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2020
Best Collaboration Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its Ease of Use and integration is the best and in addition content sharing and Meeting can be organized seamlessly amazing product
What is your favorite aspect of this product?
The Ease of Use, and file sharing
What do you dislike most about this product?
I am quite happy with the product
What recommendations would you give to someone considering this product?
In todays time it is a must have , It offer amazing features and will improve collaboration
Pros
- Enables Productivity
- Saves Time
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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