What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
rohini m.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
All in one corporate communication software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
->Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app. ->Customizable groups to communicate with a bunch of people, share files, post announcements and collaborate
What is your favorite aspect of this product?
->Microsoft Teams is a great all in one tool, it is one of the app in the Microsoft 366 package (former office 365 ), you can use it for conferences call, sharing documents, communicate and etc. ->You can take meetings through APP, desktop or even a browser
What do you dislike most about this product?
->Screen-sharing can be glitchy if you are trying to conduct a meeting using the web browse ->Some times it takes lot of time to load after a system restart -> The projections look very small and even when placing the full screen mode the presentations do not cover the entire screen of the computer.
What recommendations would you give to someone considering this product?
This offer is bundled in the Office365 package, you just got to make the most out of the tools that are already in your package.
Pros
- Helps Innovate
- Inspires Innovation
- Friendly Negotiation
- Continually Improving Product
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Collaborate and come together
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
celina w.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2021
Hub for team collaboration through chats.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's a smart and intelligent with teamwork. Chat makes team communication simple and faster. Video conferencing helps to hold online meetings in an effective way
What is your favorite aspect of this product?
Most elaborate and efficient app with team collaboration. Holding online meetings is very convenient and effective. Reliable with content collaboration and easy to intergrate with other apps.
What do you dislike most about this product?
Brilliant and most convenient tool with team collaboration.
What recommendations would you give to someone considering this product?
Yes for its simplicity with holding online meetings. Reliable with content collaboration and nice customer service. Its a hub for teamwork through instant messaging.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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