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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Audio Transcription
Continuous UCC
Session Border Controller
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1796238/original/1796238.jpg?1721159234)
Alex J.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2021
Easy to use, global standard.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Super easy for end users to use, comes with the 365 which is the standard nowadays
What is your favorite aspect of this product?
Messaging users in your org is just so easy
What do you dislike most about this product?
There is nothing that i really dislike about teams.
What recommendations would you give to someone considering this product?
Make sure its cost effective.
Pros
- Reliable
- Efficient Service
- Appreciates Incumbent Status
- Helps Innovate
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1819464/original/1819464.jpg?1634839066)
Myra H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Excellent features that integrate well
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has excellent integration across Sharepoint, Outlook, OneDrive, etc. That is the best part, in addition to the IM, video/audio conferencing, search, etc.
What is your favorite aspect of this product?
My favorite aspect is how well it integrates with Outlook and Teams meetings on a consolidated calendar.
What do you dislike most about this product?
I dislike that when screen-sharing only one window, if I switch to a different screen, it appears white for the meeting participants.
What recommendations would you give to someone considering this product?
I would highly recommend Teams for very productive team collaboration, meetings, files, etc.
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1775719/original/1775719.jpg?1685578507)
Natasha F.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2021
Effective for team management
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft has a plethora of features that make it ideal for educational institutes, to conduct classes and sessions virtually
What is your favorite aspect of this product?
It's ability and ease to create and manage classrooms, and centralized features such as class notebooks and reading lists.
What do you dislike most about this product?
Sometimes in large meetings where all participants have their video on, it creates a lag and tends to glitch.
What recommendations would you give to someone considering this product?
Take time to explore all features available, and integrate them as necessary into the workflow.
Pros
- Reliable
- Unique Features
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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