What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ashley B.
- Role: Operations
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Mar 2021
Great!Have yet 2 use all functions so far so good!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I haven't seen it all yet.
What is your favorite aspect of this product?
The ability to compare collaborate and communicate with others.
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Make sure you have the need for it first
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Mar 2021
Easy to use and very cost efficient
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rajesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Absolute must for team collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and intergration with Microsoft Office
What is your favorite aspect of this product?
Collobration
What do you dislike most about this product?
some times calls get disconnnected. it doesnt work well when using virtual desktops
What recommendations would you give to someone considering this product?
This is one of the best products I have used for team collaboration. Lots of plugins available to support easy integration with other products. Make sure that you build it to scale, Once everyone realizes potential the usage will increase, and if you haven't built it to scale you might lose the benefits and usage may go down.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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