What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Dustin A.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Communication and collaboration in one place.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is easy to use and you can add other Microsoft products as add-ons so you can view what you are working/worked on in just one place.
What is your favorite aspect of this product?
Teams is really good at integrating other Microsoft products like Power BI wherein you can view your report and collaborate with other users at the same time
What do you dislike most about this product?
It needs to polish some existing features and add some new features as well. For example, you got limited functionalities when you add an Excel file in MS Teams and as well as there are times it's hard to navigate on the web when it's attached into the tool.
What recommendations would you give to someone considering this product?
Having a capability to communicate and organize your individual and teams work in one place is simply awesome which MS Teams provide.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
HEBER MAURICIO A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2021
Excellent collaborative communication environment
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its additional features that make it the most attractive compared to the competition, the high video and audio quality it offers allows communications to be clearer and more effective.
What is your favorite aspect of this product?
It offers a high range in the number of participants either in a video call or instant messaging with a high standard in image and sound quality and many options to send GIFs, stickers and emojis during the execution of these meetings, all this with security and privacy required.
What do you dislike most about this product?
That does not allow personalization and content management, taking into account that it is an important aspect.
What recommendations would you give to someone considering this product?
It is a great software for Business Unified Communication that allows the fastest intervention of your team of collaborators at the moment and the place that is required, I recommend it, it will be useful for you to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akhil J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2021
Perfection
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Usability of Microsoft Teams.
What is your favorite aspect of this product?
Control and security of Microsoft
What do you dislike most about this product?
The approval process of user while attending the conference.
What recommendations would you give to someone considering this product?
Quite easy to maintain as compared to other companies.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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