What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sheetal L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2021
A must to have tool every company
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As most people are aware of Microsoft technologies, this tool is easy to learn and it is well integrated with other Microsoft products. We record each meeting and the meeting can be retrieved at any point in future. When there is a conflict and i could not attend a meeting, i watch the recording and keep myself up to date.
What is your favorite aspect of this product?
Great user experience, Intuitive, fantastic mobile app. The ease at which one can swap one device to another while the meeting is still going.
What do you dislike most about this product?
Sometimes, call drops for no apparent reason. Though this has become rare in recent times.
What recommendations would you give to someone considering this product?
A must have product. Do not compare this tool with Skype for Business. This tool is a game changer. This is the most used tool by me. I cannot think of a day without this tool. It has increased productivity by leaps and bounds.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rama K.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Excellent product.Huge improvement on Skype.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Instant messaging,video conferencing and specially recording feature in meetings , ability to reply to individual message mobile application.
What is your favorite aspect of this product?
Recording feature in meetings and streaming at a later point of time.
What do you dislike most about this product?
We cannot select a specific message and reply in the desktop application.this feature is available mobile app.would be good if its in desktop application as well
What recommendations would you give to someone considering this product?
User friendly and very easy to use.The messages cant be deleted in desktop application,so should be careful
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Shiva K.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2021
Market beating product from Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is tightly integrated with other Microsoft products like Outlook, sharepoint, Office etc. I especially like the outlook calendar integration. Everything required for collaboration is available at one place. During this pandemic, i could not think of anything without Teams.
What is your favorite aspect of this product?
The mobile app of Teams is fantastic. It works well even at low bandwidths. The application is light and doesnot drain my battery. I used to be on calls for hours on phone and it works like a charm.
What do you dislike most about this product?
The recording feature can be made more intelligent. Sometimes people forget to turn off the recording of a group call at the end of the call. Eventhough no one is speaking or nothing is happening for hours, the app keeps recording, if someone forgot to leave the call. After some time the recording must switch off by itself and display the message that recording is switched off.
What recommendations would you give to someone considering this product?
This is the best product, given it is tightly integrated with other Microsoft products. Microsoft is a great company when compared to other tech companies. It is always a pleasure to associate with such great companies. Teams is much better than its competition and a true collaboration tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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