What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ani K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2021
Unique Features and Functionalities!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has every function you might need for educational purposes.
What is your favorite aspect of this product?
Variety of functions
What do you dislike most about this product?
Notifications don't work. This is the problem I have that makes the whole experience worse than it should be. The intention and the functions are great, would be the best app if the notifications worked.
What recommendations would you give to someone considering this product?
I 100% recommend using the app. Getting used to the app is difficult but definitely worth it.
Pros
- Unique Features
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Cons
- Less Productive
- Less Effective Service
Please tell us why you think this review should be flagged.
Kristie D.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Mar 2021
Great from work from home
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
easy to use and works well with office
What is your favorite aspect of this product?
simple and easy to use
What do you dislike most about this product?
people can create to many channels get confusing
What recommendations would you give to someone considering this product?
make sure you team is good with tech
Pros
- Respectful
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
Sachin ..
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Fantastic product but needs improvement
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Instant Calling and bride Joining
What is your favorite aspect of this product?
Calling and Instant Messaging. Org Chart View
What do you dislike most about this product?
Meeting Scheduling Needs Improvement
What recommendations would you give to someone considering this product?
Good IM and Collab Product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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