What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Srilekhya K.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted May 2021
features never disappoint
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, very familiar
What is your favorite aspect of this product?
Optimization
What do you dislike most about this product?
Two step thing while joining meetings
What recommendations would you give to someone considering this product?
Great option
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Armando G.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2021
"Extraordinary integral workspace".
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams integrates very well with office 365 and third party applications, allows centralized management for documents and chats, strengthens teamwork and collaborative work, its high quality and capacity in audio and video connections, its flexibility and adaptability, allows customization of environments, its excellent tools for task management, its security features that ensure a safe space.
What is your favorite aspect of this product?
The ease of creating video meetings and group chats, as well as the live transcription of audio and video connections, the ease of sharing files and documents, live events, scheduling tasks with Planner, and the security it brings to our workspaces.
What do you dislike most about this product?
We have been using it for about 18 months and it has really worked very well for us, we have not had any setbacks, which would not be honest of me to say otherwise.
What recommendations would you give to someone considering this product?
Microsoft Teams offers everything you need to strengthen the fluid and quality business communication, secure regardless of the location where we are, its capabilities, its seamless integration with everyday applications, environments that creates a comprehensive and enjoyable teamwork and collaboration are great, its easy administration and management, make it ideal for use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Stephan K.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2021
reliable product, not revolutionary
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
very stable ad reliable, good use of bandwidth
What is your favorite aspect of this product?
highly scalable
What do you dislike most about this product?
features are a bit basic
What recommendations would you give to someone considering this product?
benchmark all other products
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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