What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mayara G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Easy to integrate with other softwares
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I see very similar tools available, but the difference is the Microsoft Support.
What is your favorite aspect of this product?
Technical support
What do you dislike most about this product?
Instability
What recommendations would you give to someone considering this product?
Use it if you have other Microsoft tools already
Pros
- Helps Innovate
- Respectful
- Includes Product Enhancements
- Continually Improving Product
Please tell us why you think this review should be flagged.
Erlon S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Has great potential, but I constantly face issues.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its biggest differential to other products is without doubt its easy integration to other Microsoft products. On the other hand simple and necessary integrations with 3rd vendor apps are not available what stop us to create reliable processes with important tools.
What is your favorite aspect of this product?
The realtime chat transcription and automatic translation are in my humble opinion the most powerful feature in relation to other competitors.
What do you dislike most about this product?
Unexpected behaviours, for example, if is common files previously shared into chat rooms just disappear. Also I don't like the way the conversations are organized in blocks. Sometime we get lost on them.
What recommendations would you give to someone considering this product?
Even being a Microsoft tool, I feel like it is something not that mature. If you strictly needs integrations to other microsoft products then you should evaluate it. If not, wouldn't hurt to take a look on other tools.
Pros
- Caring
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Reliable
- Less Performance Enhancing
- Less Inspiring
Please tell us why you think this review should be flagged.
Kirithikaa S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Interacting with colleagues
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Team has made it possible to create repeated schedules for sprint ceremonies like daily standup calls and also books a slot in the user's calendar to ensure no one else double books their time slot.
What is your favorite aspect of this product?
Ability to present one's screen and also hand control to another person helps in improving collaboration within teams
What do you dislike most about this product?
Requires a good internet speed to maintain a stable connection and doesn't have option to change audio or video quality
What recommendations would you give to someone considering this product?
Microsoft Teams offers colleagues to opportunity to connect with other which is very much required during this pandemic era
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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