What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Web & Desktop Conferencing
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Asanka S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
A must have collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration support over MS outlook which is the primary choice as the email client in our organization Automatic cloud back up of conversion history, not dependent on local cache
What is your favorite aspect of this product?
Easy of use, the most influential tool in our organization for WFH Extremely effective screen sharing Excellent support over conference call, day to day meetings
What do you dislike most about this product?
Not entirely bug free, I have experienced some considerable bugs like sync issue with MS outlook Sometimes application getting stuck or crashes Ms team cache is growing in local disk space. Not performing optimal on slow connections
What recommendations would you give to someone considering this product?
Excellent collaborative tool that is proven effective for a long period of time Highly effective tool that supports WFH If you are using MS outlook, please consider using teams. Integration support is phenomenal
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Tafara M.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2021
Works perfect in terms of integration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It allows one to play games with other coworkers
What is your favorite aspect of this product?
It has a perfect integration with microsoft 365 whereby I don't have to switch between applications to create Word, Excel or PowerPoint document, I can do it in Teams and share with my colleagues easily. It has a perfect user interface that is very easy to get used to and it is user-friendly.
What do you dislike most about this product?
It is very easy to share files which brings so much concern over how secure sensitive information shared will be.
What recommendations would you give to someone considering this product?
It is professional communication tool which works very well in terms of integration.
Pros
- Helps Innovate
- Effective Service
- Altruistic
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Nishant J.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
slack, skype , zoom
What is your favorite aspect of this product?
Scheduling - it's easy to integrate your meetings in Outlook
What do you dislike most about this product?
chat features is not updated as per market, we can't integrate MS teams with other tools
What recommendations would you give to someone considering this product?
update your chat feature just like slack
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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